Services

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Hertz Wanted a Cool Website: It Ended Up With a $32 Million Legal Nightmare

Hertz Wanted a Cool Website: It Ended Up With a $32 Million Legal Nightmare

Isaac Carey, Skift

It's kind of amazing how many things went wrong.

5 months ago

Travelport’s Plan to Build Market Share With U.S. Airlines and Agencies

Travelport’s Plan to Build Market Share With U.S. Airlines and Agencies

Sean O'Neill, Skift

Travelport sees an opportunity to gain share with mid-market travel management companies in the U.S., which seems plausible. But it will need to keep up its pace of adopting new technologies and policies to pull that off.

5 months ago

Vancouver Shuns Uber While Chinese-Language App Kabu Thrives

Vancouver Shuns Uber While Chinese-Language App Kabu Thrives

Natalie Obiko Pearson and Krista Gmelich, Bloomberg

The underground ride-sharing app has big plans for growth, with an English version coming soon. By the time Uber gets on the road, it may find itself up against a solid competitor.

6 months ago

Sponsored
How Connected Employees Can Enhance Customer Experiences in Real Time

How Connected Employees Can Enhance Customer Experiences in Real Time

Microsoft + Skift

Digitizing, streamlining, and simplifying how employees communicate and collaborate is essential to truly empowering firstline workers to deliver results. Providing them with the right tools is key.

2 months ago

TravelSky’s Monopoly in China Helped Boost Annual Revenues

TravelSky’s Monopoly in China Helped Boost Annual Revenues

Sean O'Neill, Skift

TravelSky, China's state-backed airline distribution and software services company, reported solid revenue growth in 2018. But the company's insulation from market competition risks creating complacency, and some signs suggest Chinese airlines are frustrated.

6 months ago

Japan Adopts New Payments Tech in Response to Chinese Tourism Boom

Japan Adopts New Payments Tech in Response to Chinese Tourism Boom

Sean O'Neill, Skift

Americans and Europeans who used to scoff at QR-style bar codes are going to need to learn how to use them to pay for meals, attractions, and tickets whenever they visit Japan. The reason? Swelling Chinese tourism is prompting the country to adopt China’s preferred mobile payment method.

6 months ago

Amadeus Buys Airport Self-Service Baggage Firm to Diversify Further

Amadeus Buys Airport Self-Service Baggage Firm to Diversify Further

Sean O'Neill, Skift

Automated bag-drop technology may be widespread at major airports, but the rest of the world still has to add the equipment needed for passengers to scan their own bags. Amadeus aims to help sell those machines now that it has bought ICM. Amadeus is positioning itself to compete assertively with airline-owned SITA for airport tech sales.

6 months ago

$34 Billion Purchase of Worldpay May Shake Up Travel Payments

$34 Billion Purchase of Worldpay May Shake Up Travel Payments

Felice Maranz, Bloomberg

Worldpay is of the biggest players in processing cross-border payments, especially for travel companies. Fidelity National Information Services (FIS) will buy Worldpay in a $34 billion deal that will be one of the largest transactions yet in the fast-consolidating payments sector. But if the merger distracts Worldpay from expanding in emerging markets, rivals might steal share.

6 months ago

If Only Vacation Planning Were Just Another Project to Manage on Trello

If Only Vacation Planning Were Just Another Project to Manage on Trello

Nikki Ekstein, Bloomberg

It's often true that the best ideas or inventions for travel are those that originate outside the sector. Could this be one?

6 months ago

Datalex Seeks Cash Injection After Debacle on Lufthansa Tech Project

Datalex Seeks Cash Injection After Debacle on Lufthansa Tech Project

Sean O'Neill, Skift

Datalex, which provides tech to help power ticket booking on airline websites, is desperate for good news, which is why the company's words in the next few months should be treated with skepticism. That said, a lowered share price may make the vendor a takeover target.

6 months ago

Red Lion Launches a Subsidiary to Sell Software to Hotels

Red Lion Launches a Subsidiary to Sell Software to Hotels

Sean O'Neill, Skift

CEO Greg Mount persuasively says many independent hotel operators are overpaying for operational software that's inadequate. Red Lion is savvy to try to woo independent hoteliers by promising preferential commission rates with online travel agencies. Still, execution will be difficult.

6 months ago

Points.com Hums Along With Growth Despite a Narrow Business Base

Points.com Hums Along With Growth Despite a Narrow Business Base

Sean O'Neill, Skift

Points.com is still too dependent on its mainstay business of loyalty currency swaps for just a few major travel suppliers that are primarily in the U.S. Hopefully, its new cross-marketing deal with Amadeus will help.

6 months ago