Cities often tell us more than we know what to do with, but with the right thinking this surfeit of intelligence can be turned into an exceptional opportunity to distinguish destinations.
With this comprehensive view into the traveler’s journey, the industry is poised to elevate and per-sonalize the travel experience further than ever.
Gone are the days when travel brands could rely on English as the lingua franca of independent travelers. As more consumers worldwide embrace digital tools to plan and book trips abroad, brands must offer multiple language options along each stage of the process, or lose ground to OTAs.
We're in a development period now with in-flight Wi-Fi where are expectations can't be met by much of the existing infrastructure.
Boingo will continue to have challenges as it must re-educate airports and other places about how consumers want to access Wi-Fi now.
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Risk-taking innovation in the corporate travel space is hard to find. Sharing economy services with robust reporting and safety tools, however, will make change inevitable.
Good news for Gogo and, ultimately, consumers chasing faster in-flight Wi-Fi.
There's a lot of work that goes into matching hundreds of conference attendees with hundreds of local residents who want to cook for them. But as international food-sharing platforms fine-tune their systems, this could be something that scales significantly based simply on growing attendee awareness and demand.
Messaging stands to be a two-way, lasting conversation based on guest data, and we expect more and more outreach opportunities to emerge.