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Loyalty Beyond Points and Miles: Creating Rewarding Experiences for the Experiential and Millennial Traveler

Loyalty Beyond Points and Miles: Creating Rewarding Experiences for the Experiential and Millennial Traveler

Switchfly + Skift

Today’s consumer no longer thinks about loyalty solely in terms of points and miles. That’s created a growing opportunity for travel brands to rethink the strategies they use to build loyalty with travelers.

2 days ago

Video: Sabre CEO Believes Airlines Can Get More Creative With Fees

Video: Sabre CEO Believes Airlines Can Get More Creative With Fees

Hannah Sampson , Skift

Sabre CEO Sean Menke is right when he says consumers want the ability to comparison shop before they make travel plans. But his ideas about making airline fees more complicated — and lucrative — might not be so popular.

1 week ago

Priority Pass Parent Invests in Mobile Airport Food Ordering Platform Grab

Priority Pass Parent Invests in Mobile Airport Food Ordering Platform Grab

Grant Martin, Skift

If it wasn't obvious that Collinson and Priority Pass were expanding into the dining scene before, it is now.

2 weeks ago

Travel Agency Association Remakes Itself in New Consumer Marketing Campaign

Travel Agency Association Remakes Itself in New Consumer Marketing Campaign

Dennis Schaal, Skift

There is something happening at the newly named American Society of Travel Advisors. It not only has a new name, but has a new energy and confidence about where it is headed as it reaches out directly to a new generation of travelers.

1 month ago

Why Hotels Envy Airlines When It Comes to Managing Revenue

Why Hotels Envy Airlines When It Comes to Managing Revenue

Sean O'Neill, Skift

The revenue management industry picked an odd time to have an identity crisis, given the opportunity for additional profit that new rate-setting and distribution software could bring.

1 month ago

Travel Agents Get a Dose of the Sharing Economy Through Sabre Deal With Booking

Travel Agents Get a Dose of the Sharing Economy Through Sabre Deal With Booking

Paul Biasco, Skift

This move signals Sabre's eagerness to remain a powerhouse for travel agents in a changing landscape where alternative lodging, driven by the popularity of Airbnb, takes off. Come 2019, Sabre aims to be more of a one-stop shop for agents. Some agents applaud the move; others couldn't care less.

1 month ago

Video: Why Travelport Is Betting Big on Payments and Mobile Booking

Video: Why Travelport Is Betting Big on Payments and Mobile Booking

Andrew Sheivachman, Skift

Travelport has worked hard over the last few years to develop new airline merchandising and travel payments solutions on a global level. Next comes the challenge of driving wider adoption in the marketplace.

1 month ago

Amadeus Buys Hotel Tech Firm TravelClick for $1.5 Billion

Amadeus Buys Hotel Tech Firm TravelClick for $1.5 Billion

Sean O'Neill, Skift

With this deal, Amadeus Hospitality finally has a chance to start selling its enterprise software after years of perfecting its platform-based offering.

1 month ago

Skift Tech Forum 2018 On-Stage Videos Are Now Live

Skift Tech Forum 2018 On-Stage Videos Are Now Live

Hannah Sampson , Skift

Hear from executives at Hilton, United, Kayak, and more in our videos from Skift Tech Forum.

2 months ago

RateGain Buys DHISCO to Expand Its Hospitality Distribution

RateGain Buys DHISCO to Expand Its Hospitality Distribution

Sean O'Neill, Skift

DHISCO is not a barn burner of a hot internet company. But its acquirer RateGain has the hallmarks of becoming one in travel tech. DHISCO CEO Toni Portmann deserves praise for rescuing a company born from a troubled private equity carveout.

2 months ago

Amadeus Signals Interest in Acquiring TravelClick

Amadeus Signals Interest in Acquiring TravelClick

Kiel Porter, Manuel Baigorri, and Dinesh Nair, Bloomberg

TravelClick offers respected business intelligence tools for major hotel chains. That's a solution that Amadeus lacks in its new hospitality software platform. But what price might Amadeus pay for TravelClick that its owners would accept? A price above $1 billion would be another sign of a market bubble.

2 months ago

Sabre Sees Gains After Tech Investment Turnaround

Sabre Sees Gains After Tech Investment Turnaround

Sean O'Neill, Skift

Think of travel tech giant Sabre as being like an orchestra. CEO Sean Menke has been like a conductor replacing lead players and changing the tune. So far, investors like what they hear.

2 months ago