Services

Hotel Revenue Managers Say They Want a Revolution

Hotel Revenue Managers Say They Want a Revolution

Sean O'Neill, Skift

Change has not come as fast as a 2010 survey had predicted. This study offers a few reasons why, but misses a big one: The industry is in desperate need of loud champions of new techniques and strategies.

1 week ago

Yelp Says Election Blues Helped Reduce Its Expectations for 2017

Yelp Says Election Blues Helped Reduce Its Expectations for 2017

Andrew Sheivachman, Skift

It makes sense to branch out into on-demand services, in the vein of its Eat24 product, and away from advertising, which it has struggled to grow over the last year.

2 weeks ago

KLM Tests Facial Scanning to Speed Boarding of Flights

KLM Tests Facial Scanning to Speed Boarding of Flights

Andrea Rothman, Bloomberg

Let's face it, facial recognition software could be a breakthrough technology that could allow frequent fliers to bypass lines at gates while strengthening security. It's true that similar efforts in the past, like biometric passports and iris scanning, have had mixed results when it comes to efficiency and cost. But kudos to KLM and Schiphol for keeping up the fight to break the terminal bottleneck.

2 weeks ago

Sabre’s New CEO Wants to Instill an Accountability Culture

Sabre’s New CEO Wants to Instill an Accountability Culture

Sean O'Neill, Skift

In January there was a changing of the guard at Sabre. New CEO Sean Menke thinks his background as a former airline CEO gives him insight into what airlines want from Sabre in new products. But he'll need to up his company's product execution and delivery if he wants to maintain market share, according to employee complaints.

2 weeks ago

9 Travel Companies and Hawaii Sign Court Documents to Overturn the Travel Ban

9 Travel Companies and Hawaii Sign Court Documents to Overturn the Travel Ban

Dennis Schaal, Skift

Travel companies have an economic self-interest in reversing the travel ban and maintaining the relatively free flow of visitors. But, in the current political climate, they obviously feel that the issues involved are important enough to risk stepping into the line of fire.

2 weeks ago

Airline Services Leaders Accelya and Mercator Announce Merger

Airline Services Leaders Accelya and Mercator Announce Merger

Sean O'Neill, Skift

Piece by piece, private equity firm Warburg Pincus is building Mercator into a rival to Sabre and Amadeus -- two travel technology providers that provide overlapping software and operational services to commercial airlines (and that recently went public after restructurings by buyout experts). Expect the Mercator merger with Accelya to spur an acquisition spree.

3 weeks ago

Skift Podcast: The Evolution of Accessible Travel

Skift Podcast: The Evolution of Accessible Travel

Hannah Sampson, Skift

Tune in to hear from two experts about why the travel industry shouldn't overlook customers with disabilities — and how companies can best serve the market.

3 weeks ago

Travel Megatrends 2017: Artificial Intelligence in Travel Is Finally Becoming a Reality

Travel Megatrends 2017: Artificial Intelligence in Travel Is Finally Becoming a Reality

Greg Oates, Skift

After years of hype, hospitality and travel companies are now delivering real added value for consumers by integrating artificial intelligence into online search and booking platforms.

4 weeks ago

Sponsored
2017 Prediction: More Travelers Will Embrace Alternative Payment Methods

2017 Prediction: More Travelers Will Embrace Alternative Payment Methods

worldpay + Skift

The demand for alternative payments will continue to flourish in 2017. The question remains as to whether the industry will be ready to meet the demand.

1 month ago

Sponsored
Free Webinar: Optimizing Customer Engagement Through Data

Free Webinar: Optimizing Customer Engagement Through Data

Mastercard + Skift

This webinar will discuss the foundational best practices for travel retailers to use in order to understand, acquire and retain their most valuable travel customers and build a more optimized and engaged customer relationship with them.

2 months ago

Microsoft is Latest Tech Company to Release an Artificial Intelligence Translator App

Microsoft is Latest Tech Company to Release an Artificial Intelligence Translator App

Dina Bass, Bloomberg

Microsoft has steep competition going up against Google Translate and despite its heavy investments consumers have yet to demonstrate they care about the company's artificial intelligence ambitions.

2 months ago

Sabre’s New CEO Is Former Frontier Airlines Chief Sean Menke

Sabre’s New CEO Is Former Frontier Airlines Chief Sean Menke

Dennis Schaal, Skift

Airlines and travel agents are Sabre Corp.'s most important constituencies -- other than shareholders -- and now the company has former airline executives serving as CEO and executive chairman of the board. These airline connections aren't the only reasons the board selected these executives but their experience certainly can't hurt.

2 months ago