Services

How Travel Marketers Are Measuring Content Marketing Success

How Travel Marketers Are Measuring Content Marketing Success

Dave Montali, Skift

With content marketing's move into the mainstream the next step for companies to master is measuring its performance and success.

3 days ago

American Express Will Weed Out Points-Chasing Credit-Card Churners

American Express Will Weed Out Points-Chasing Credit-Card Churners

Jenny Surane, Bloomberg

Gaming the system only happens if the system lets you. Amex and Chase are realizing that the churn doesn't keep customers loyal, as the Airlines realized much earlier.

2 weeks ago

Chefs+Tech: Does Better Data Make for Better Dining?

Chefs+Tech: Does Better Data Make for Better Dining?

Chefs+Tech

UberEats hopes to make itself more relevant than a glorified answering machine-meets delivery bike by giving restaurants deeper services and insights. We'll see.

2 weeks ago

Adding Up Facebook’s Competitive Advantages in Travel

Adding Up Facebook’s Competitive Advantages in Travel

Jared Wein, Skift

Facebook has quickly gone from the experimental phase for many travel companies to a growing part of the advertising budget with its own line item. We see the importance of the platform for the travel industry continuing to grow.

2 weeks ago

Concur Wants to Deliver a Consumer-Grade Experience to Business Travelers

Concur Wants to Deliver a Consumer-Grade Experience to Business Travelers

Hannah Sampson, Skift

It's a trend we write about regularly: the emergence of consumer-friendly tools in corporate travel. Concur has been making that goal a priority.

2 weeks ago

Facebook’s Strong Growth Among Travel Brands Will Not Hurt Google

Facebook’s Strong Growth Among Travel Brands Will Not Hurt Google

Jared Wein, Skift

The intent to grow Facebook advertising is clear from both the hotels and online travel companies. As conversion continues to improve, Facebook will grow its market share within a strongly growing digital advertising pie.

2 weeks ago

Rainmaker Group Sells Division for $300 Million to Focus on Hotel Revenue Management

Rainmaker Group Sells Division for $300 Million to Focus on Hotel Revenue Management

Sean O'Neill, Skift

This move will allow The Rainmaker Group to concentrate on its core competency of demand management for hotels and casinos, an area where competition is heating up from rivals like Duetto, LodgIQ, IDeaS, and Revinate.

3 weeks ago

Amadeus’ Bet on Hotel Services Is Beginning to Pay Off

Amadeus’ Bet on Hotel Services Is Beginning to Pay Off

Sean O'Neill, Skift

Amadeus says it is pulling off its promised trick of staying profitable despite margin pressure on its mainstay airline services business. This year much depends on how well its reservation system projects with Southwest Airlines and IHG go.

4 weeks ago

Hotel Revenue Managers Say They Want a Revolution

Hotel Revenue Managers Say They Want a Revolution

Sean O'Neill, Skift

Change has not come as fast as a 2010 survey had predicted. This study offers a few reasons why, but misses a big one: The industry is in desperate need of loud champions of new techniques and strategies.

1 month ago

Yelp Says Election Blues Helped Reduce Its Expectations for 2017

Yelp Says Election Blues Helped Reduce Its Expectations for 2017

Andrew Sheivachman, Skift

It makes sense to branch out into on-demand services, in the vein of its Eat24 product, and away from advertising, which it has struggled to grow over the last year.

1 month ago

KLM Tests Facial Scanning to Speed Boarding of Flights

KLM Tests Facial Scanning to Speed Boarding of Flights

Andrea Rothman, Bloomberg

Let's face it, facial recognition software could be a breakthrough technology that could allow frequent fliers to bypass lines at gates while strengthening security. It's true that similar efforts in the past, like biometric passports and iris scanning, have had mixed results when it comes to efficiency and cost. But kudos to KLM and Schiphol for keeping up the fight to break the terminal bottleneck.

1 month ago

Sabre’s New CEO Wants to Instill an Accountability Culture

Sabre’s New CEO Wants to Instill an Accountability Culture

Sean O'Neill, Skift

In January there was a changing of the guard at Sabre. New CEO Sean Menke thinks his background as a former airline CEO gives him insight into what airlines want from Sabre in new products. But he'll need to up his company's product execution and delivery if he wants to maintain market share, according to employee complaints.

1 month ago