Digital

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Breaking news and insights about online travel booking, online travel agencies, travel startups, venture capital investments, and more essential news about digital travel.

TripAdvisor Pressured Into Making Additional Reforms to Support Sexual Assault Victims

TripAdvisor Pressured Into Making Additional Reforms to Support Sexual Assault Victims

Dennis Schaal, Skift

If you think protest is futile, then you're wrong. Petitioners didn't think TripAdvisor went far enough to promote traveler safety, and they got the travel website to take stock of itself and make additional reforms.

1 week ago

Expedia Mulls Matching Booking on Resort Fee Commissions

Expedia Mulls Matching Booking on Resort Fee Commissions

Dennis Schaal, Skift

When Priceline ended traveler fees on airline bookings a decade ago, the other online travel agencies generally followed. Whether Expedia will match Booking.com and start charging hotels commissions on resort fees is a much more complex issue. Part of it depends on how much resistance Booking gets from hotels to its new policy.

2 weeks ago

AirAsia’s Expansion Into Online Travel Draws Skepticism From Potential Competitors

AirAsia’s Expansion Into Online Travel Draws Skepticism From Potential Competitors

Dennis Schaal, Skift

It's obvious that executives from Booking, Expedia, and Rakuten are laying odds that AirAsia won't be very successful in striving to add online travel agency services. Several airlines have already tried and failed at it, although AirAsia seems to be undertaking a much more thoughtful and rigorous approach.

2 weeks ago

Skiftx Original
Skift Forum Europe Video: How Radisson Hotel Group is Charting a New Course to Great Experiences

Skift Forum Europe Video: How Radisson Hotel Group is Charting a New Course to Great Experiences

Today’s travel industry marketers face an increasingly complicated path to reach and influence their customers. In this video recap of a conversation from Skift Forum Europe 2019, we hear how Accenture and Radisson Hotel Group are helping tackle some of these challenges.

2 weeks ago

Here Are Travel’s Big Winners in an Antitrust Crackdown on Big Tech

Here Are Travel’s Big Winners in an Antitrust Crackdown on Big Tech

Dennis Schaal, Skift

Some are too scared to say so publicly, but much of the travel industry would welcome a diminution of Google's vast market power. If a U.S. regulatory probe gets going against Big Tech, it is a very open question how far-reaching a remedy might be in the offing.

2 weeks ago

Amadeus Backs Startup Volantio to Help Airlines Manage Overbooked Flights

Amadeus Backs Startup Volantio to Help Airlines Manage Overbooked Flights

Sean O'Neill, Skift

Props to Volantio, which won the Air Pitch startup competition at Skift Global Forum last year, for now getting investment and sales support from Amadeus.

2 weeks ago

General Atlantic Buys Startup Kiwi.com in Travel Tech Play by Private Equity

General Atlantic Buys Startup Kiwi.com in Travel Tech Play by Private Equity

Sean O'Neill, Skift

A top-tier private equity firm like General Atlantic should provide a strong tailwind for Kiwi as it branches out from selling plane tickets into other types of travel. But it's a bit surprising that Ctrip.com or another travel conglomerate didn't bite instead.

2 weeks ago

Travelport Finally Goes Private and 12 Other Digital Trends This Week

Travelport Finally Goes Private and 12 Other Digital Trends This Week

Isaac Carey, Skift

This week in digital news, Travelport embarks on its next stage of growth, Amadeus discusses its goals surrounding disruptive technology, and a French startup uses self-learning tech to improve on the chatbot model.

2 weeks ago

Google May Face New U.S. Justice Department Antitrust Probe

Google May Face New U.S. Justice Department Antitrust Probe

Dennis Schaal, Skift

The momentum is certainly building for a renewed look into Google's business practices as they relate to antitrust issues. As part of that, a wide swath of travel businesses would welcome such a probe.

2 weeks ago

AirAsia Wants to Build an E-Commerce App That Will Overtake Its Airline Biz

AirAsia Wants to Build an E-Commerce App That Will Overtake Its Airline Biz

Elffie Chew and Kyunghee Park, Bloomberg

At Skift Forum Asia, AirAsia's deputy CEO said she was confident that becoming an online travel reseller was "very doable." The largest budget carrier in Asia certainly has the data and innovativeness to pull it off. But skepticism abounds among industry vets.

2 weeks ago

Skift Tech Forum: Amadeus Says Computer Vision Models Will Disrupt Aviation Tech

Skift Tech Forum: Amadeus Says Computer Vision Models Will Disrupt Aviation Tech

Sean O'Neill, Skift

Computer vision algorithms will have a huge impact on airline and airport operations, according to Marion Mesnage, who heads up the research and innovation team at Amadeus, the travel tech giant.

2 weeks ago

Interprefy Raises $2.8 Million for Event Tech: Travel Startup Funding This Week

Interprefy Raises $2.8 Million for Event Tech: Travel Startup Funding This Week

Sean O'Neill, Skift

Startups announcing funding this week include Mindsay, a travel chatbot maker, Interprefy, a service for providing remote interpreters for events, Airfree, a service that sells duty-free products online during flights, and Airblack, a social-travel commerce startup.

2 weeks ago