Raini Hamdi, Skift
A bigger chunk of online travel bookings will be made through mobile in Southeast Asia and players need to improve the user experience fast. Learn from Expedia, which has been anointed the guru of mobile in the region by a Google/Accenture study.
3 days ago
Eric Newcomer, Bloomberg
As the company prepares for its IPO, it wants investors to know that its ambitions are big. But it's hard to imagine scooters becoming wildly popular, and it's an expensive investment, especially at a time when growth of its core business is slowing.
1 week ago
Eric Newcomer, Bloomberg
Lyft has earned a reputation for being the nice guy, but that can't last long if it wants to be number one in a cutthroat industry.
2 weeks ago
Dennis Schaal, Skift
What's clear from the report is that Facebook and some travel apps are sharing way more personal information than they had admitted to. The backlash will undoubtedly pick up steam, although Facebook seems to have largely escaped condemnation from this latest disclosure.
2 months ago
Associated Press
It's remarkable that what started as a rule violation turned into a useful app for beachgoers, instead of just a drawn-out fight.
2 months ago
Raini Hamdi, Skift
Grab’s partnership with Indonesia’s tourism ministry, the first of its kind between a national tourism body and a ridehailing platform, reveals one of the initial ways it is trying to become Southeast Asia’s super app for a plethora of travel services.
3 months ago
Haixia Wang, Skift Research
Along with marketers’ heavy investment in digital, the quality of digital advertising continues to improve with more advanced targeting and measurement capabilities. Optimized marketing success requires the right media mix and technology types.
4 months ago
Dennis Schaal, Skift
Voice-based search will not only have technology issues to overcome, but in an era when news of data breaches is commonplace, companies such as Expedia will have to address the personalization and privacy issues as well.
4 months ago
Meghan Carty, Skift Research
The India outbound travel market is poised to boom in a matter of years. The global travel industry needs to make itself aware of this market and why it matters now, so they’re not scrambling to catch up later.
6 months ago
Switchfly + Skift
Today’s travel consumer faces a needlessly complex online shopping experience. There are too many choices, and offers are not customized to address buyers’ unique needs. To solve this problem, travel brands must use what they already know about their customers to simplify, streamline and personalize the purchase process.
6 months ago
Grant Martin, Skift
A new loyalty program aims to reward travelers for everything from taking a walk to road tripping across the country. But will users find the rewards to be worth the cost of sharing their location data?
7 months ago
Hannah Sampson, Skift
Online advertising can be annoying, and even more so when it's missing the mark. Google's Rob Torres talks about how the company is trying to at least improve the relevance of the ads users see.
7 months ago