There’s a reshuffle taking place, as corporate travel agencies battle it out against each other for business coming out of the pandemic. Now TripActions claims it has secured one of its biggest enterprise customers to date, poaching the consumer goods giant from a major rival.
The startup said it has been selected by London-headquartered Unilever, which has nearly 150,000 employees in 77 countries, to “modernize and optimize” its travel program.
Rival American Express Global Business Travel recently revealed it had secured JP Morgan as a new client, while the CEO of Australia’s CTM claimed it had returned to profit thanks in part to winning customers from its rivals.
TripActions said its selection was linked to Unilever’s “future-fit” program, which is designed to help its employees “adapt to the impact of evolving technologies and ways of working.”
Unilelver, which has 400 brands, also wanted to make its employees more aware of their carbon emissions when traveling, TripActions claimed.
“Unilever is committed to ensuring that our employees are empowered with the right technology and lean processes that help them to thrive in this highly digital future of work,” said Mithlesh Singh, Unilever’s global travel process, employee experience and transformation manager.