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Skift Travel News Blog

Short stories and posts about the daily news happenings around the travel industry.

Tourism

Hawaii Cancels U.S. Tourism Marketing Contract with Native Community Group

1 year ago

The Hawaiian government this week rescinded the Hawaii Tourism Authority’s U.S. tourism contract with the Council for Native Hawaiian Advancement, a community non-profit, providing a potential setback for the authority’s sustainable tourism efforts. The reason for the government’s rescission was that the contract needed to be separated into two, one for marketing and the other for visitor management and community relations.

The move is the latest roadblock to the Hawaii Tourism Authority’s attempts toward bringing a more sustainable approach to Hawaii, where communities have been frustrated by and more vocal about tourism’s negative impacts on their quality of life and ecosystem. The situation was an industry example of the 2022 Skift megatrend that communities are asserting themselves in travel.

Former Department of Business, Economic Development, and Tourism (DBEDT) Director Mike McCartney made the decision minutes before his term ended at noon on Monday. The Hawaii Tourism Authority (HTA) sits under the Department of Business, Economic Development, and Tourism.

In a letter, McCartney said there needs to be one contract for marketing and another for destination brand management, communication, education, and community-based economic development. “A single contract would not only put us at a competitive disadvantage in the market but also in dealing with the community,” the former director wrote.

Diamond Head Crater in O‘ahu, United States. Photo by Chase O.
https://unsplash.com/photos/7yKgU0xemJw

In June, the Hawaii Tourism Authority awarded Council for Native Hawaiian Advancement (CNHA) the $34 million dollar contract to market the islands to the U.S. until December 2024. It was a historic shift because HTA didn’t go with its historic partner,  Hawaii Visitors and Convention Bureau (HVCB), which has marketed Hawaii for over a century with strong support from the traditional tourism industry. 

The contract award also represented a significant step toward HTA implementing a “locals-first” approach. The authority wants to attract a more high-spending but mindful visitor, one that will embrace Hawaii’s cultural heritage and be respectful of sacred sites and the natural environment. 

Since the June contract award, HTA has repeatedly extended its current contract with the HVCB due to protests by the bureau. Its most recent extension was up to March 31, 2023.

With the June contracted canceled, HVCB could very well end up oversee marketing to the U.S. for the next few years. In a statement, CNHA CEO Kūhiō Lewis called McCartney’s recession “unlawful” and said his organization will protest it.

HTA President and CEO John De Fries said the organization is willing to work on a settlement with all the parties involved or start a new procurement process, according to Hawaii News Now.

Either way, the Hawaii Tourism Authority will have to get to work, starting with an upcoming emergency meeting. “My staff and I look forward to discussing this rescission and cancellation at our board meeting on Wednesday and we will work with our board, new DBEDT Director Chris Sadayasu, the State Procurement Office, and Governor Josh Green to explore viable options and align our direction going forward,” said De Fries.

Airlines

Southwest First U.S. Airline to Resume Dividend After CARES Act Rules End

1 year ago

Southwest Airlines will pay a dividend to its shareholders of record as of January 10, 2023. This may not seem like a notable move for a carrier that has paid dividends for most of 50-plus year existence but it is: Southwest will be the first U.S. airline to resume shareholder returns since the pandemic.

Shareholder returns, including dividends and stock buybacks, were barred at any airline that took federal aid under the U.S. CARES Act until this September. Most carriers have also returned to profitability on the back of strong travel demand. Dallas-based Southwest made a $277 million net profit in the third quarter.

Travelers board a Southwest flight
A Southwest Airlines gate at Dallas Love Field. (Edward RussellSkift)

Other U.S. carriers may not be far behind Southwest. Alaska Airlines Chief Financial Officer Shane Tackett said in October that the carrier’s management would discuss the possibility of resuming “potential shareholder returns” with Alaska’s board in November. There is no word yet on any decision from the Seattle-based carrier.

U.S. airlines, including Southwest and Alaska, are seeing strong travel demand into the new year. Delta Air Lines CEO Ed Bastian in October went as far as to claim that travel is “countercyclical” to the macroeconomic trends of high inflation and a potential U.S. recession.

Airlines practice of giving some cash back to shareholders was in the spotlight when the industry was pushing for federal relief in the CARES Act. Some noted that, had the industry not paid dividends our bought back shares in the years prior to the crisis, they may not need the government hand out. Airlines pushed back on this claim, rightly arguing that such returns were standard practice across businesses and not just airlines.

Southwest will pay its investors an $0.18 per share dividend for the fourth quarter on January 31, it said Tuesday. The carrier estimates the dividends will total roughly $428 million.

Online Travel

Travelzoo Moves To Fund Metaverse Experiences

1 year ago

Travelzoo, a hotel and package deal publisher, said in a financial filing on Tuesday that it would ask its stockholders to approve making a metaverse experiences scouting business a wholly owned subsidiary of Travelzoo. The business, Metaverse Travel Experiences (MTE), is currently wholly owned by Azzurro Capital.

The proposed consideration for the issuance of Travelzoo stock is mix of $10 million (details are explained in the document posted below) and 100 percent of the equity in MTE.

At a Dec. 28 special meeting, the company will ask shareholders to vote on allowing the hedge fund Azzuro Capital, an investment vehicle owned by Travelzoo founder Ralph Bartel, to pursue a transaction that would effectively leave Azzuro and Bartel with an approximate 50.01 percent stake in Travelzoo (up from 35.99 percent) and his brother, CEO Holger Bartel, with 4.1 percent. The company will issue shares of common stock representing approximately 27.5 percent of outstanding stock.

The planned subsidiary aims to build “relationships with creators and providers of high-quality metaverse travel experiences to broker contracts between such creators/experience providers and businesses planning to market metaverse experiences to consumers.” Skift covered the debut of the unit earlier this year.

The financial filing is posted below.

Airlines

Beijing’s International Airports Remove Negative Covid Test Requirements — Reports

1 year ago

Beijing Capital International Airport will no longer require proof of a negative Covid result for entry into its terminals, Reuters has reported, quoting Beijing News, a newspaper owned by the Chinese Communist Party.

However, it is unclear if passengers need to show negative tests prior to boarding.

The relaxed rules come as the government steps down other restrictions, including parks, supermarkets and offices. The city’s other airport, Beijing Daxing International Airport, has also reportedly lifted its negative test requirement. At the end of November Beijing shut parks, malls and museums due to a spike in Covid cases.

This latest easing follows a series of protests against the state’s “zero Covid” policy.

Beijing Capital International Airport, the country’s largest, used to be one of the world’s top 10 busiest airports, and is a hub for Air China, China Eastern Airlines and Hainan Airlines.

It handled more than 100 million passengers in 2019, and was the second busiest airport in the world, according to the Airports Council International. In 2020 it handled 35 million passengers, while in 2022 did not make the top 10 ranking.

Airlines

AirAsia Parent CEO Wants to Pull Its Airlines Into an IAG Model

1 year ago

Malaysia’s Capital A will not be merging its airlines, but will instead move all the carriers under one existing structure, similar to how British Airways, Iberia Airline, and Aer Lingus operate under the International Airlines Group umbrella, said CEO Tony Fernandes on Monday.

AirAsia X will be renamed AirAsia Aviation Group and there will be six airlines under it — AirAsia Malaysia, AirAsia Thailand, AirAsia Philippines, and AirAsia Indonesia, as well as AirAsia X Malaysia and AirAsia X Thailand.

“We are just injecting AirAsia airlines into AirAsia X’s listing status, there is no merger,” Fernandes told the media.

He said that each airline would continue to operate independently.

Fernandes made the statement to the media on the sidelines of the launch of Capital A’s upgraded subscription service — Super +.

AirAsia had earlier launched the flight subscription service in March to provide unlimited flights to destinations across Southeast Asia. Monday’s launch will now include destinations in Japan, Korea, Australia, India, Maldives, New Zealand, Hong Kong, Taiwan and Saudi Arabia.

Capital A has launched two versions of the subscription service — Super+ Lite, which covers unlimited flights across all Southeast Asian destinations very similar to the version launched in March, while the Super+ Premium includes all countries operated by the AirAsia airline group, including long-haul destinations.

The lite version is priced at $203, while the premium option comes at $524.

“Till date, over 100,000 Super+ subscribers have redeemed over 500,000 flight seats across Southeast Asian destinations,” Capital A said in a release.

While flight bookings opened from Monday, the earliest flights that subscribers could opt for was from January 1, 2023.

“This is what we have been preparing for — the return of travel, and we are excited about the reopening of markets like Japan, South Korea, Taiwan, Hong Kong and more to come in the near future,” Fernandes said.

Business Travel

Travelport Is Selling Off Its Corporate Hotel Booking Platform Hotelzon

1 year ago

Travelport is planning to sell its Hotelzon division to corporate travel agency startup TripStax, which was officially launched earlier this year — by two former execs at Travelport.

Hotelzon claims to offer 1.5 million properties from multiple content sources that include Booking.com and Expedia, and says it has 370,000 users, including travel agencies, corporations and event management companies.

It was established in 1972, but has been a wholly-owned subsidiary of Travelport since 2014.

TripStax signed the agreement to acquire Hotelzon as of Dec. 1 2022. Terms of the deal were not disclosed, but TripStax said the agreement establishes a “long-term strategic relationship between TripStax and Travelport whereby Hotelzon will continue to generate hotel bookings on Travelport+.”

Travelport has been streamlining its technology since it announced Travelport+ in April last year.

Skift first revealed the development of TripStax as a spin-off from corporate travel agency ATPI in July 2021. TripStax’s investors include Intermediate Capital Group, which is one of ATPI Group’s owners. ATPI also made a significant investment, with ATPI CEO Ian Sinderson joining TripStax as a director.

Jack Ramsey, CEO of TripStax, was previously global sales director at Hotelzon.

The Unbundling Trend

TripStax said the acquisition will boost its technology offering of “connected proprietary business travel modules with a fully integrated hotel booking tool for agencies and corporates direct.”

The travel agency startup wants to stand out from the crowd by offering modules, such as analytics, content and traveler tracking, rather than a full service. Corporate travel agencies are under growing pressure to separate their bundled services as company travel managers look to cut costs and add flexibility.

Hotelzon will be integrated as an additional module.

It is the second acquisition made by TripStax, following its purchase of TapTrip earlier in the year. TapTrip also received investment from ATPI.

“Since its conception, TripStax has been on the look-out for acquisitions which add relevant and complementary tech to its already powerful stack of business travel management modules,” said Ramsay. “We are also excited to welcome the hugely experienced Hotelzon team to the TripStax business and plan to further invest in the team to strengthen existing customer and supplier relationships and realise the full potential of this joint opportunity.”

Airlines

European Officials Uphold France’s Ban on Select Flights Where Trains Compete

1 year ago

The European Union has upheld France’s landmark climate law that bans select flights on routes where trains are time competitive.

The decision, from European Commissioner of Transport Adina-Ioana Valean on December 1, finds that France can ban domestic flights where trains can make the journey in two-and-a-half-hours or less. The law, which aims to cut carbon emissions and promote use of the country’s high-speed rail system, is the first of its kind globally.

The law codified a condition in the state aid package provided to Air France. To date, it has forced the airline to suspend only three routes: Paris’ Orly airport to Bordeaux, Lyon, and Nantes. Flights on the routes from Paris’ Charles de Gaulle airport are still allowed for connecting travelers, and because train trip times from the airport’s rail station are longer than the 2.5-hour cap.

A TGV train at Paris’ Charles de Gaulle Airport in April 2022. (Edward Russell/Skift)

“We’re never going to go back — we’re not going to go back to the [pre-crisis] levels,” Air France-KLM Chief Financial Officer Steven Zaat said on domestic France capacity in July 2021 following implementation of the law.

The EU noted that flights on three more air routes in France could be barred if rail services improve. Charles de Gaulle to Lyon and Rennes, and Lyon to Marseille currently offer competitive high-speed rail services but have not been suspended due to limited schedules and trip times that are not always under 2.5 hours.

Separate from the climate law, Air France and French state rail-operator SNCF are working to expand their “Train + Air” partnership. These connections allow travelers to book both a flight and train on a single itinerary and, in theory, seamlessly check-in and connect between the two modes at certain airports, including Charles de Gaulle. In practice, the connections are not as seamless as they could be, including limited airport wayfinding and technology disconnects.

Hotels

Oyo Hits Reorg Button: Lays Off 600 Employees Across Tech and Product

1 year ago

Oyo, in preparation for its upcoming IPO in 2023, is doing a major reorg of its organizational structure and cost base. It has announced it is letting go of 600 employees out of a total of about 3700, mostly in its product and tech teams. From the company:

“Oyo is downsizing its product and engineering, corporate headquarters and the Oyo vacation homes teams, while it adds people to the partner relationship management and the business development teams. Oyo will downsize 10% of its 3700-employee base, which includes fresh hiring of 250 members and letting go of 600 employees…The downsizing in tech is also happening in teams which were developing pilots and proof of concepts such as in-app gaming, social content curation and patron-facilitated content. Additionally, members of projects which have now been successfully developed and deployed such as ‘Partner SaaS’ are being either let go or are being redeployed in core product & tech areas such as AI-driven pricing, ordering and payments.”

Exterior of an Oyo Hotel in London
Exterior of the Oyo Sino Hotel in the Shepherds Bush neighborhood of London.

OYO, as a part of its integration of various functions of its European vacation homes business progresses, is downsizing in some parts of the business to increase efficiency and harness synergies, the statement added. The startup has also reassessed its corporate headquarter base and is merging roles and flattening team structures.

Tags: india, ipo, layoffs, oyo

Online Travel

Trip.com Group Taps $1.5 Billion Loan Tied to Green Targets

1 year ago

Trip.com Group said on Friday it had tapped a $1.5 billion sustainability-linked loan facility, meaning that the financing terms link the debt’s interest rates to the Chinese online travel giant’s performance against specific environmental targets.

The Shanghai-based company will use three-year dual-tranche term loan facility to refinance some of its debt, and the rest for general corporate purposes.

The move appeared to be the first time a major online travel player adopted green finance. Last year, a shareholder initiative prodded Booking Holdings to do a climate change report. The report came out this year. In October, the company said its Booking.com brand would add emissions estimates to bookings soon. Trip.com-owned Skyscanner has estimated flight emissions for consumers for a few years.

Climate-related risk is on investors’ minds as they look at their portfolios. For travel in general, the sustainability-linked bond may provide more flexibility for investors worried about this issue, said Leslie Samuelrich, president of Boston-based Green Century Capital Management. Sustainability-linked bonds are different from green bonds. They set macro targets for a company, while green bonds commit to specific projects.

The investment concept is growing fast, Samuelrich said. Last year, lenders issued $103 billion in sustainability-linked bonds to companies across various industries. The year before that, it was about $12 billion.

In April, Ascott Residence Trust issued a sustainability-linked bond — apparently the first in the hotel sector — worth about $143 million ($200 million Singaporean). Ascott Residence Trust has committed to a sustainability performance target of greening half of its total portfolio by 2025, and its interest rates would essentially rise on the loan facility if it fails to meet the target.

The process remains murky and slow burn, though. There’s a debate about measuring the greenhouse gas emissions contributing to the climate emergency. IFRS Foundation, the international accounting standards-setting body, has this year been working on setting standards for emissions-focused reporting. Their work, and the work of other organizations, will adjust how investors evaluate climate risk — a knotty task inviting skepticism from some critics.

Side note: Trip.com’s chief commercial officer Schubert Lou will talk about the international division of Trip.com Group at Skift Global Forum East in Dubai on Dec. 14.

Hotels

Hotels Record Tepid Increase in Job Growth

1 year ago

Hotels added 26,000 new jobs in the United States in November, a small increase from the previous month despite the overall strong job growth numbers for the U.S. economy, especially the leisure and hospitality industry.

The U.S. Bureau of Labor Statistics revealed, in its monthly jobs report released on Friday, that leisure and hospitality — which includes hotels — added 88,000 jobs in November, representing roughly a third of total jobs created in the U.S. Leisure and hospitality added only 35,000 jobs in October — 20,000 came from hotels. Overall employment in leisure and hospitality is 5.8 percent, or 980,000 jobs, below February 2020 levels.

The U.S. added 263,000 new jobs in November, significantly better than the 200,00 new jobs economists projected. The U.S. unemployment rate remained unchanged at 3.7 percent.

Hotel staff worker
Hotels are still struggling to solve the problems of staff shortages (Flickr/Hashoo Foundation USA)