A Shenzhen, China-based hotel bedbank that does a big chunk of its business outside the country is seeing travel agency and tour operator clients increasingly opt for both non-refundable rates and longer booking windows compared with 2021.

DidaTravel, which does about half its business outside Asia-Pacific, reported that 32 percent of its bookings were nonrefundable in the January to May, 2022 period compared with 26 percent for the same period in 2021.

The W Hotel is a landmark of the Barceloneta beach in Barcelona, Spain. http://www.flickr.com/photos/oh-barcelona/6978870631/

Meanwhile, 14 percent of bookings from January to April, 2022 were made 8-30 days in advance compared with 10 percent a year earlier. Bookings made more than 30 days in advance also edged up from just 2 percent January to April 2021 to 7 percent during the same period this year.

Bookings 8 to 30 days in advance reached 20 percent in May 2022, the bedbank stated.

All of these marks were well below pre-pandemic levels. While the increases aren’t huge they may be indicative of a trend, and show that travelers are showing more confidence these days that the pandemic or other global events won’t deter their travels.

“All of this is a strong reflection of the desire to travel from consumers and their confidence that they can fulfill a journey, based on conversations with our B2B buying clients such as travel agents and tour operators,” said Rikin Wu, DidaTravel’s founder and CEO. “But to a smaller extent credit must go to hoteliers for putting together compelling deals and pricing to entice the traveller back again — they are keen to see non-refundable rates return to pre-COVID levels and are we are seeing them pushing hard for this in our conversations with them.”

Nium, a payments processor, said cancellation rates it is seeing from travelers booking through online travel agencies, airlines, and hotels, are falling — just 1.74 percent so far in 2022 compared to some months in 2021 when cancellation rates were more than 40 percent.


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Tags: bedbanks, bookings, cancellations, didatravel, nium