Cathay Pacific Appoints Customer Chief Ronald Lam as New CEO

Cathay Pacific announced on Wednesday that CEO Augustus Tan would be stepping down on December 31 and chief customer and commercial officer, Ronald Lam would succeed him.

Even after appointed the CEO of Catahay Pacific, the airline has said Lam would continue to serve as chair of HK Express, Cathay’s low-cost subsidiary.

Lam was appointed chief customer and commercial officer in 2019. He joined the Cathay Pacific Group as a management trainee in 1996 and has since held a number of senior leadership roles in Hong Kong and overseas, including CEO of HK Express.

As the airline looks to increase its passenger flight capacity and strengthen connectivity, Lam would lead the airline through its post-Covid recovery and the introduction of the three-runway system at Hong Kong International Airport, Patrick Healy, chair of Cathay Pacific Group, said in a press statement.

“The company’s dual-brand strategy comprising Cathay Pacific as a premium full-service airline and HK Express as a wholly owned low-cost carrier have positioned it well to take advantage of the recovery and continue contributing to the long-term success of the Hong Kong hub,” Healy said.

Healy also spoke of Tang’s critical role in the airline’s restructuring in 2020 and its handling of the Covid-19 pandemic

Releasing its September figures, the airline has said that it would continue to add more flights in the coming months.

In addition to the flight sectors previously scheduled for November and December, the airline had announced that it would be adding more than half a million seats with an increase of around 700 sectors in November and 1,200 in December.

Japan and London Heathrow sectors would be witnessing a substantial increase in passenger flights in November and December, the airline had said.

In another board reshuffle announced Wednesday, Lavinia Lau will replace Lam as the chief customer and commercial officer from January 1 and Alexander McGowan will replace Gregory Hughes as chief operations and service delivery officer, effective April 1.