Skift Travel News Blog

Short stories and posts about the daily news happenings around the travel industry.

Airlines

Lufthansa Grounds Flights Due to Software Problem

1 year ago

Lufthansa has suffered an “IT outage,” prompting the German airline group to delay and cancel all its flights.

“Currently, the airlines of the Lufthansa Group are affected by an IT outage,” the company said in a social media post on Wednesday morning. “This is causing flight delays and cancellations. We regret the inconvenience this is causing our passengers.”

The software error is affecting its global network. Lufthansa also operates Austrian Airlines, Brussels Airlines, Swiss and Eurowings.

The airline is now investigating whether the incident is related to a cyber attack on fellow European airline SAS, according to Bloomberg.

Various Swedish companies have recently been hit by presumed cyber attacks, including broadcaster SVT which said a group called “Anonymous Sudan” had taken credit for the attack posting on Telegram that Swedish media would be attacked as a result of Koran burnings in Sweden.

UPDATE: The airline later said the disruption was caused by construction work in the Frankfurt region.

Airlines

Bankrupt Airline SAS and Pilots Reach Deal Ending Two-Week Strike

2 years ago

Scandinavian airline SAS and its pilot unions reached a deal late on Monday that ended a 15-day strike.

The multi-year accord includes needed cost savings and productivity improvements for the airline, SAS said. And pilots received a commitment from the carrier to rehire 450 furloughed crew members, as well as SAS’s backing of a $97 million (1 billion Swedish kroner) unsecured claim by the unions in its Chapter 11 bankruptcy proceeding.

But the strike came at a cost for SAS. The airline was forced to file for bankruptcy in the U.S. the day after crews walked out on July 4; a process that is expected to take up to a year to complete and does not come with the guarantee of success for SAS. In addition, the airline cancelled roughly 3,700 flights over the 15-day industrial action that cost it at least $145 million.

SAS Airbus A320 landing at London Heathrow
(Matt Kieffer/Flickr)

“With these agreements in place, the pilots are doing their part in this difficult situation,” SAS CEO Anko van der Werff said in a statement. “We now get on with the important work of progressing our transformation plan SAS Forward and building a strong and competitive SAS for generations to come … The strike has been a tough situation for our customers, for our employees, and for our company as a whole.”

Despite the agreement, SAS had cancelled 99 flights — or 32 percent of its schedule — as of 10:00 a.m. in Europe on Tuesday, according to flight tracking website FlightAware. The airline warned travelers that flight disruptions are expected to “continue during the following days” as it returns to normal operations.