Skift Travel News Blog

Short stories and posts about the daily news happenings around the travel industry.

Airlines

Qantas Offloads Stake in Australian Travel Agency Helloworld for $22 Million

3 months ago

Qantas has sold its remaining 12.4 percent shareholding in Australian travel agency Helloworld Travel Limited for $22 million.

The airline made the decision as it “sharpens its focus on post-Covid recovery,” and it had been reducing its stake over several years.

“We’ve announced some major investments this year as we focus on what is core to the group going forward, including fleet renewal, growing our network and a successful expansion into the e-commerce holiday booking space with TripADeal,” said Qantas Group chief financial officer said Vanessa Hudson.

The sell-off was confirmed in a statement to the stock exchange.

Qantas will continue to have a strong relationship with Helloworld as a trade partner, she added.

The national airline has held a stake in Helloworld since 2008, when it was spun off from a merger of Qantas Holidays and Jetset Travel.

Qantas also sold 14 hectares of industrial land near its Mascot headquarters in Sydney for $535 million in late 2021.

Corporate travel agency CTM bought Helloworld’s business travel division for $127 million at the end of last year.

Airlines

VIDEO: Qantas CEO Apologizes for Months of Flight Turmoil and Offers Vouchers and Other Benefits to Frequent Flyers

6 months ago

Qantas Airways said on Sunday it sought to make amends with its most loyal customers for months of flight disruptions that some have called “airmaggeddon.”

The Australian flag carrier will offer $34 ($50 Australian) vouchers, extensions of loyalty status, and complimentary lounge passes to many frequent flyers as a way to make amends for several months of heavier-than-usual rates of flight delays, cancellations, and mishandled baggage, Reuters reported.

The company plans to send messages about the apology and benefits to its loyalty members on Monday.

The carrier also plans to take several steps to boost its performance for on-time flight arrivals and baggage delivery.

“On behalf of the national carrier, I want to apologize and assure you we are working hard to get back to our best,” said CEO Alan Joyce in the video.

Reuters: Australia's Qantas apologizes to customers for operational problems

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