Skift Travel News Blog

Short stories and posts about the daily news happenings around the travel industry.


IDEAS: SWISS Adds Free Wi-Fi Chat on Long-Haul Flights

7 months ago

SWISS has announced the introduction of free Wi-Fi enabled internet for chat services on all long-haul flights, beginning in August 2023.

The new facility, which will be available across all travel classes, will allow passengers to utilize chat services on smartphones, laptops and tablets for the duration of their flight and will have no upper data limit.

Credit: SWISS Airlines

The Wi-Fi facility will provide access to most popular messenger services, including WhatsApp, Facebook Messenger and Telegram. 

SWISS passengers will also have the opportunity to upgrade to advanced Wi-Fi packages, which will offer further internet capabilities such as browsing, emailing, and access to social media platforms.

“In offering these new Wi-Fi options we’re taking a big step forward,” says SWISS Chief Commercial Officer Tamur Goudarzi Pour. 

“With our new unlimited free chat facility in all our travel classes, our guests can keep in contact with their families, friends and business partners throughout their flight. Our attractive new packages for surfing, email and social media also offer unlimited data volumes. So our customers now have even more choice in how they wish to stay in unbounded touch with the world while they are aboard our long-haul flights.”

Skift Ideas uncovers the most creative and forward-thinking innovations happening across travel. We celebrate innovation through our Skift IDEA Awards and hear from leaders on our Ideas podcast.

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Southwest to Start Testing Free Wifi on Flights

2 years ago

Free wifi on flights is a perennial issue that comes up in news every year or two. Delta has tested it on and off since 2019 and JetBlue has been providing free-if-slow wifi on its planes for a few years now. Now CNBC is reporting that Southwest will temporarily offer travelers free Wi-Fi on 40 of its Boeing 737s flights starting this week, as part of an upgrade to the hardware on these planes.

It will be available from May 4 through June 10 on certain flights in the western U.S, as part of its trial. It currently offers Wi-Fi for $8 per day and blocks access to video sites such as Netflix, HBO Max and Zoom.

This comes after Hawaiian Airlines said last month that it will start providing free wifi from early next year using SpaceX’s Starlink service.