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Luxury General Managers on How Five-Star Expectations Have Changed

Luxury General Managers on How Five-Star Expectations Have Changed

Laura Powell, Skift

What better way to discover how luxury travel has evolved than to chat with veterans of the five-star hospitality space?

3 days ago

How Luxury Operators Dial Into Top-Producing Agents

How Luxury Operators Dial Into Top-Producing Agents

Laura Powell, Skift

It's an old business axiom that 20 percent of customers are responsible for 80 percent of one's business. Top travel companies are recognizing this is certainly the case in the world of luxury travel agents. That's why more and more of them are starting to create novel programs for their best sellers.

1 week ago

Palau Tests the Waters of Luxury Tourism

Palau Tests the Waters of Luxury Tourism

Laura Powell, Skift

The tiny republic of Palau is striving to become a global leader in ecotourism. In recent years, the government has made moves to ensure the country becomes a pristine paradise for luxury travelers.

3 weeks ago

New Cultural and Business Hub Will Reshape Zurich’s Tourism Image

New Cultural and Business Hub Will Reshape Zurich’s Tourism Image

Laura Powell, Skift

As we have seen in recent years, new multi-use developments can have transformative effects on under-utilized sections of major cities. Zurich is banking on The Circle to create a new reason for tourists to visit the city.

1 month ago

Millennials and Chinese Consumers Are Rewriting the Luxury Rulebook

Millennials and Chinese Consumers Are Rewriting the Luxury Rulebook

Laura Powell, Skift

The luxury goods market is going to be worth more than $450 billion by 2025 and many of its trends are relevant to travel as well. Younger consumers see brands in a different way than previous generations — and for them consistency is key.

1 month ago

Ponant’s North American Push Highlights Growth in Expedition Cruising

Ponant’s North American Push Highlights Growth in Expedition Cruising

Laura Powell, Skift

With luxury travelers getting more adventurous it is not a surprise to see expedition cruising growing in popularity. French company Ponant is making a big push in North America, something that is likely going to benefit the sector as a whole.

2 months ago

Rwanda Is Making a Push for the Right Number of High-Spending Visitors

Rwanda Is Making a Push for the Right Number of High-Spending Visitors

Laura Powell, Skift

Rwanda is setting itself up as Africa's new big luxury tourism destination. And while mountain gorillas are the country's main attraction, new luxury lodges will help open up other regions of this small, yet highly diverse country.

2 months ago

Why Luxury Hotels Spend So Much Time Choosing Bathroom Amenities

Why Luxury Hotels Spend So Much Time Choosing Bathroom Amenities

Laura Powell, Skift

The general manager of Le Royal Monceau, Raffles Paris once told us that "the bathroom says everything about a hotel." We agree. Focusing on the bathroom amenities — the soaps, lotions, and potions — provides a valuable insight into the brand story.

2 months ago

China Aims to Attract More Luxury Travelers to Hainan

China Aims to Attract More Luxury Travelers to Hainan

Laura Powell, Skift

Chinese luxury travelers are making a mark on resort destinations around the world. But China itself is not largely considered a luxury resort destination for inbound travelers. The Chinese government is looking to change that equation.

3 months ago

Hotels Experiment With Pop-Ups to Attract New Audiences

Hotels Experiment With Pop-Ups to Attract New Audiences

Laura Powell, Skift

Given that luxury is all about rarity, it's no wonder that pop-ups of all sorts are creeping into the high-end arena. In the world of hospitality, basic pop-up accommodations have been springing up at festivals like Coachella for awhile. But more elaborate, ephemeral digs are only now starting to pop up in unexpected places around the world.

3 months ago

Tourism Australia Targets High-Spending Consumers With New Premium Strategy

Tourism Australia Targets High-Spending Consumers With New Premium Strategy

Laura Powell, Skift

Everyone is talking about experiential travel these days. But Tourism Australia is upping the ante, using experiences to drive a premium strategy aimed at attracting more affluent visitors.

3 months ago

An Inside Look at the Forbes Travel Guide

An Inside Look at the Forbes Travel Guide

Laura Powell, Skift

With so many hotel ratings systems out there, who can you trust? Should ratings systems be open to all, a la the People’s Choice Awards, or do more accurate results come from a system of professionals judging professionals, a la the Oscars or the Tonys? We take a look at one of the world's top rating guides for luxury properties.

4 months ago