Articles by Kirstie Jiongco

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A Journey of 100 Taps: Is Your Booking Process Mobile-Ready?

A Journey of 100 Taps: Is Your Booking Process Mobile-Ready?

Button + Skift

It’s time to reexamine the long, arduous process of booking travel on mobile and provide consumers with a simpler path to purchase.

11 months ago

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Insights Deck: Personalizing the Guest Journey, Unlocking Guest Intelligence

Insights Deck: Personalizing the Guest Journey, Unlocking Guest Intelligence

Amadeus Hospitality + Skift

Advancements in guest intelligence technology provide hospitality professionals with the ability to harvest the full potential of customer data. By creating personalized guest experiences, brands can differentiate their offerings and bolster guest loyalty. Download this report to learn more!

12 months ago

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The Future Of Family Travel: Experience and Education

The Future Of Family Travel: Experience and Education

Shangri-La + Skift

For most families, travel is a huge investment of both time and money. With many business travelers utilizing loyalty points earned while traveling for business, savvy hotels are adapting to cater to business travelers, leisure travelers, and their families.

1 year ago

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Skift and Four Seasons: The Trends Shaping Luxury Meetings and Events in 2017

Skift and Four Seasons: The Trends Shaping Luxury Meetings and Events in 2017

Four Seasons Hotels and Resorts + Skift

As attendees demand more immersive, authentic and unique experiences, the next generation of meetings deliver content that resonates both professionally and personally.

1 year ago

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The Perks of Working with a Travel Consultant

The Perks of Working with a Travel Consultant

Signature Travel Network + Skift

Skift recently released our Megtrends Defining Travel in 2017. One trend, Humanity Returns to Travel, notes that, “all of the data in the world is much more powerful when placed in the hands of a well-trained, empathic person who can anticipate, be flexible, and help steward a cohesive experience.” This observation is coming to life through 2016’s increase, and 2017’s predicted increase in travelers seeking the services of travel agents/consultants.

1 year ago

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Finding the Balance Between Humans and Technology in Hospitality

Finding the Balance Between Humans and Technology in Hospitality

Adobe + Epsilon + Skift

From robot concierges to mobile check-in tools, there's no shortage of hyped technologies filtering their way onto hotel properties. But are they actually adding value to the guest experience?

1 year ago

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A Visual Guide to Cyber Fraud in Travel

1 year ago

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How Amanda Cohen, Chef and Owner of NYC’s Dirt Candy, Goes Against the Grain

How Amanda Cohen, Chef and Owner of NYC’s Dirt Candy, Goes Against the Grain

The Unbound Collection by Hyatt™ + Skift

Amanda Cohen took the New York City restaurant scene by storm in 2008 when she opened vegetable-focused Dirt Candy. At a time when vegetables were considered little more than a side dish, this aspiring chef took it upon herself to show the world the potential of plants.

1 year ago

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Holiday Travel – How Americans Are Spending and Indulging

Holiday Travel – How Americans Are Spending and Indulging

Marriott Rewards® Premier Credit Card + Skift

“There’s no place like home for the holidays.” That being said, many Americans are opting to spend more on things like gifts rather than holiday travel.

1 year ago

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The Hotel Industry’s Automated Future: A Framework for AI With a Human Touch

The Hotel Industry’s Automated Future: A Framework for AI With a Human Touch

Cendyn + Skift

Data has shifted the foundation of the hotel industry. Managers can now segment guest profiles to infinite degrees and track guest habits, interests, preferences and any unrecognized revenue opportunities or paths to stronger brand loyalty –– it’s all in the data. Download this report for free today!

1 year ago