Theme park and resort operator Merlin Entertainments has appointed longtime sports and media executive Scott O'Neil as its CEO effective Tuesday. O'Neil replaces Nick Varney, who announced in April that…
A confusing or frustrating travel reservation system can result in abandoned carts and lost sales. In a new handbook, “Travel and Tourism: Gaining Customer Insights Before You Lose the Reservation,” Acoustic reveals how eliminating friction within the reservation system is the key to building customer trust and increasing conversion rates.
Wellness talk seems to spread at about the same pace as people's waistlines. But if you look beneath the averages, you'll really find a consumer segment that shops for trips that enhance their well-being.
Cathay Pacific Airways, after worries that Hong Kong's strict Covid rules could doom the airline, is beginning its post-pandemic bounce back as the Chinese special administrative region eases its border…
Today’s edition of Skift’s daily podcast looks at Azul's relationship with JetBlue, New Orleans' new tourism strategy, and a music-themed boutique hotel.
The Jams Music Hotel in Munich spotlights how boutique hotels created by individuals and small companies can thrive in the shadow of behemoth corporations. It helps to have lots of character and a feisty soul.