Emirates Is First Major Airline to Launch Basic Business Class Fare


Skift Take

Emirates has fired the first salvo in the unbundling of business class fares. Now you can buy just the seat, with none of the other trimmings that travelers are used to with top-tier carriers. It's a pragmatic strategy, one that gives more choice to travelers. The tension will now be maintaining that great luxury brand halo and still letting the premium cabins do the marketing hard yards for the carrier.
Series: On Experience

On Experience

Colin Nagy is a marketing strategist and writes on customer-centric experiences and innovation across the luxury sector, hotels, aviation, and beyond. You can read all of his writing here.
The airline industry has seen a lot in terms of unbundling of economy fares. For better or for worse, that segment of the market now has a ton of options for consumers. As Skift forecasted in our 2019 Megatrend that premium mediocre has gone mainstream, travel companies — hotels, tour operators, and yes, airlines too — are increasingly looking for new ways to sell average products at luxury prices. You can buy a deeply discounted, basic economy fare that doesn't include any overhead space, or, if you want more perks, you can pay incrementally more for priority boarding and civil treatment. The same currently cannot be said for business class. Typically you're all-in on the fare, sometimes as much as $7,000 from New York to Paris. In some cases it comes standard with extras, like chauffeur service and lounge access, and in other cases it comes with a sad meal in a preflight lounge and a non fully flat bed. Such is the nature of the market. One of the most interesting assertions I've heard over the years is what Tim Clark, CEO of Emirates, told Skift Se