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Throughout the week we post dozens of original stories, connecting the dots across the travel industry, and every weekend we sum it all up. This weekend roundup examines aviation.
For all of our weekend roundups, go here.
>>It was not clear three years ago whether Spirit could make it long term. It ran a shoddy operation, and it had alienated many of its customers. But Spirit is back, and it’s making good returns for shareholders: Why Low-Cost Airline Spirit Sees Little Impact From Competitors’ Basic Economy Fares
>>A new direct flight from JFK to Nairobi will open up East Africa to business and tourism in positive ways. Travelers no longer need to waste time connecting in London or the Middle East, and both Kenya and surrounding countries will benefit from increased activity: Kenya Airways’ New Direct Route Could Boost Tourism to East Africa
>>To the delight of local tourism authorities, British Airways has been only too happy to fill the gap left by an ever-shrinking South African Airways. This week, Durban was the latest African city to welcome a direct route to the United Kingdom: British Airways Is Filling In Where South African Airways Is Fading
>>New CEO Benjamin Smith is trying to do something his predecessors failed at — bring Air France and KLM closer together. The two airlines need to work in sync more if the group is going to compete better with rivals in Europe: How Air France-KLM’s CEO Wants to Be Like Other Airline Groups
>>Air Canada has built a successful business flying customers between North America and Europe during the summer. But much of that business dries up the rest of the year. Now, Air Canada wants to find a way to produce more revenue in winter. Can it succeed? Air Canada Struggles With How to Fill Planes in Winter
>>This winter is going to be a difficult one for Europe’s aviation sector, but Lufthansa’s mostly solid business, despite Eurowings, means that it can weather the challenging operating environment better than most: Lufthansa’s Low-Cost Subsidiary Blunts Profit
>>It’s 2018, and yet most U.S. airlines still handle almost all inquiries from customers via telephone. That has to change: Why Must We Chat on the Telephone to Get Help From an Airline?
>>A partner benefit that allowed many of American’s frequent flyers to earn status through co-branded credit card spending is vanishing next year: American Changes Elite Status Pathway for Co-Branded Credit Card Holders