Skift Take

Maybe it was a case of understandable jitters, but Southwest Airlines was not taking any risks on Wednesday when one of its flights was diverted to Cleveland to check on an issue with a window. Probably a smart move. For passengers, and for PR.

Southwest Airlines Co. said one of its planes made an unscheduled stop to inspect a window, two weeks after an accident on a separate plane in which a passenger was partially sucked out a window and died.

Flight 957 from Chicago-Midway to Newark, New Jersey, diverted to Cleveland for a “maintenance review of one of the multiple layers of a window pane,” Southwest said in an email Wednesday. The aircraft was taken out of service.

The incident wasn’t treated as an emergency by the Federal Aviation Administration and the damage to the window didn’t cause a loss of cabin pressure or trigger deployment of the oxygen masks, according to a person familiar with the event.

On April 17, passenger Jennifer Riordan was partially sucked out of a window after an engine exploded on Southwest Flight 1380 and hurled debris against the fuselage.

Southwest rose less than 1 percent to $53.06 after declining on news of the diverted landing.

©2018 Bloomberg L.P.


This article was written by Mary Schlangenstein and Alan Levin from Bloomberg and was legally licensed through the NewsCred publisher network. Please direct all licensing questions to

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Tags: faa, southwest airlines

Photo credit: Southwest Flight Flight 957 from Chicago-Midway to Newark, New Jersey, made an unscheduled stop in Cleveland to check on an issue with a window. Bloomberg

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