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Emerging Markets Will Drive Business Travel Growth Over Next Decade

Emerging Markets Will Drive Business Travel Growth Over Next Decade

Andrew Sheivachman, Skift

While emerging economies in Asia and Africa will see the greatest business travel increase over the next decade, according to WTTC forecasts, the U.S. and China will remain the largest global business travel markets.

21 hours ago

Alaska Air Focuses on Customer Experience and Loyalty as it Integrates Virgin America

Alaska Air Focuses on Customer Experience and Loyalty as it Integrates Virgin America

Brian Sumers, Skift

Alaska Airlines has always taken customer experience more seriously than other carriers, but historically, that's been easier, since Alaska has been smaller than its competitors. It's good to see Alaska still placing a major emphasis on customer satisfaction after its Virgin American acquisition.

21 hours ago

Video: Noma and VizEat COOs Explain the Changing Dynamic of Food Tourism

Video: Noma and VizEat COOs Explain the Changing Dynamic of Food Tourism

Kristen Hawley, Skift

Tourists plan entire trips around food with increasing frequency. This has changed the idea of a restaurant as travelers seek immersive dining experiences outside of the traditional seated dinner.

22 hours ago

United Releases Internal Report on What Happened in Violent Chicago Incident

United Releases Internal Report on What Happened in Violent Chicago Incident

Brian Sumers, Skift

This has been a rough two and a half weeks for United, which was clearly caught off guard by the fallout from this now-famous April 9 incident. It will be some time before the airline regains its footing, but perhaps this report is a step in the right direction.

22 hours ago

Wyndham Is Finally Harnessing Its Global Scale Via Loyalty

Wyndham Is Finally Harnessing Its Global Scale Via Loyalty

Deanna Ting, Skift

Wyndham might not have 30 hotel brands like Marriott, but it does have the world's largest timeshare business and a pretty robust vacation rental business, too. Leveraging the power of all three of its businesses just makes us wonder: Why haven't they tried to do this before?

22 hours ago

TripAdvisor Instant Booking Gets Very Personal

TripAdvisor Instant Booking Gets Very Personal

Dennis Schaal, Skift

TripAdvisor is getting more sophisticated about prodding customers to book hotels on TripAdvisor or to more effectively refer them to partner sites. In an apparently modified strategy, TripAdvisor is finding religion in being agnostic about where its users book hotels.

23 hours ago

Six Flags Is Adding Water Parks to Wring More Money From Visitors

Six Flags Is Adding Water Parks to Wring More Money From Visitors

Hannah Sampson, Skift

Six Flags Entertainment is continuing to look for ways to bring visitors to its parks without shelling out a ton of money on expensive new construction. We'll be interested to see how many existing water parks the company can bring into the fold — and how crowds will respond.

1 day ago

Trump’s Review of National Monuments May Hurt Tourist Destinations

Trump’s Review of National Monuments May Hurt Tourist Destinations

Matthew Daly and Jill Colvin, Associated Press

National parks and monuments are excellent tourism drivers in the American West. Exposing them to development not only hurts leisure visitation and preservation efforts, but repels meetings and conventions as we see in Utah. Removing the "national monument" designation from public land is basically unheard of.

1 day ago

Ride-Hailing Company Gett Is Buying Juno to Better Compete With Uber

Ride-Hailing Company Gett Is Buying Juno to Better Compete With Uber

Joshua Brustein, Bloomberg

Rivals are joining forces as Uber continues to face bad press. Is the ride-hailing giant getting nervous yet?

1 day ago

Italy to Keep Alitalia Flying as It Looks for a Buyer

Italy to Keep Alitalia Flying as It Looks for a Buyer

Associated Press

We hate to say it, but the financially troubled flagship airline needs to be sold or allowed to fail. It has been given plenty of chances since 2008, and now its labor unions have rejected a government-brokered deal for about $2 billion in fresh investment from Etihad.

1 day ago

Miami Is a Cautionary Tale for Airbnb Regulation

Miami Is a Cautionary Tale for Airbnb Regulation

David Smiley, Miami Herald/Associated Press

This is exactly why it's so difficult to enact regulations on short-term rentals that essentially, well, keep everyone happy.

1 day ago

Marriott CEO: Travel Industry Must Respond to Growing Political Isolationism

Marriott CEO: Travel Industry Must Respond to Growing Political Isolationism

Dan Peltier, Skift

For an industry that's historically averse to conflict, Sorenson's advice may be hard to put into action. But the industry will be complacent at its own peril.

1 day ago