Several hotel companies are looking at digitizing the concierge experience so human concierge staff have more time to devote to complicated guest requests. It's still early to tell how this will pan out in the vacation rental market, which Key Concierge's is targeting.
Here are four companies that announced they raised funding this week and see previous roundups here.
>>Revinate raised a $12.9 million Series C round from new investor Sozo Ventures and existing investors Benchmark, Formation 8, GC Hotel Tech, Industry Ventures, Northgate Capital and Tao Capital Partners, bringing the San Francisco-based startup’s total funding to $43.5 million.
Revinate, which launched in 2010 as a software as a service solution that helps hoteliers manage their online reputation, has 30,000 hotel customers across 164 countries including Marriott International, Wyndham Worldwide and IHG.
Its suite of software solutions includes Revinate Marketing, which builds guest profiles for targeted marketing, and Revinate Surveys, which measures guest experiences through reviews, survey data and social media mentions.
>>Festicket raised a $6.3 million Series B round from new investors Lepe Partners and U-Start, and existing investors Wellington Partners and PROfounders Capital, bringing the London-based startup’s total funding to $10.06 million.
Festicket is a booking platform for travel packages to 500 festivals in 40 countries around the world. The company offers a variety of packages and also produces a magazine highlighting different festivals and destination guides for these festivals.
>>Key Concierge raised a $3.75 million Series A round from new investor Wildcat Venture Partners and existing investor ATX Seed Ventures, bringing the Austin, Texas-based company’s total funding to $4.75 million.
As a virtual concierge service for luxury vacation rental properties, Key Concierge operates in eight U.S. markets including the Hamptons on Long Island, New York; New York City, and San Francisco. The company has a concierge that lives and works in each market and communicates with guests through a mobile app. The concierge can help guests plan an itinerary or make dinner reservations, for example.
>>Zizoo raised a $1.8 million venture round from new investors aws Founders Fund, Axel Springer Digital Ventures, Axel Springer Plug and Play Accelerator, Mairdumont Ventures and Russmedia, bringing the Vienna, Austria-based startup’s total funding to $2.75 million.
With more than 8,000 boats in its inventory, Zizoo is a booking site for boating holidays. It has reviews on more than 6,000 boats in more than 30 countries. Boats can be booked online with or without crew and the company also offers its technology to boat managers and suppliers to manage their supply.
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Photo credit: Key Concierge is a mobile concierge service for guests at luxury vacation rentals. Key Concierge