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Companies like Uber and Airbnb have shaken up all sectors of travel, and are now seeping into the managed business travel world as well.
How are travel managers thinking through these big changes that are affecting them, and certainly being demanded increasingly by their employees?
According to a survey report done by corporate travel giant Carlson Wagonlit Travel’s CWT Travel Management Institute, the barriers to use these type of sharing economy services in managed travel are coming down, which means travel managers are increasingly aware and looking to integrate these services, whether they like it or not.
Below are five charts from the report outlining the travel managers and business traveler attitudes towards these sharing economy services.
Chart 1: Importance of the sharing economy to travel managers in ground transportation and accommodation (respondents rating the trend 3 or higher).
Chart 2: Comparison of Airbnb and Uber usage by millennials vs. non-millennials.
Chart 3: Travelers’ concerns over sharing economy providers.
Chart 4: Travel managers’ concerns about sharing economy
Chart 5: Uber benefits and considerations for corporate travelers and travel managers.