Skift Take

Punctuality is an aspect of the flight experience that really matters both to the passenger and airlines' bottom lines.

The airlines with the best average on-time performance skewed toward Europe for 2014, as 13 of the top 20 airlines tracked are based in Europe, five are in Asia-Pacific and two are in the U.S.

airBaltic, the Latvian low cost carrier, had the best overall on-time performance in 2014 (94.9%) for all airlines tracked by OAG, an aviation data service, in its new report. airBaltic had the best on-time performance for all low cost airlines in October as well, and also had the best on-time performance for all European carriers for the year. Many of the overall rankings for last year mirror those from the last few months of the year.

For the Asia-Pacific region, Japan Airlines had the best on-time performance for the year and ranked in the top 5 for all airlines for November.

Hawaiian Airlines came in second overall (92.3%) for all airlines tracked and bested all other U.S. airlines for the year, as well. Alaska Airlines is the only other U.S. carrier to make the overall top 20 list (88.5%).

In the Middle East, Saudia tops the list with 89.4% of its flights making it to the gate on-time, and the airline was ranked ninth among the top 20 airlines with best on-time performance in November and is the only Middle East carrier to make the overall top 20 for 2014. Emirates ranks third in the region with an on-time record of 80.1% for last year.

Etihad may have one of the most luxurious suites in the sky, but that doesn’t necessarily carry over into being top-notch in timeliness. Of all airlines OAG looked at, Etihad has one of the worst records with only 56.8% of its flights arriving on-time.

Top 20 Airlines On-Time Performance 2014

Rank Airline Average OTP 2014
1 airBaltic 94.90%
2 Hawaiian Airlines 92.30%
3 Austrian Airlines 90.00%
4 Iberia 89.70%
4 Norwegian Air Shuttle 89.70%
6 KLM 89.40%
6 Saudi Arabian Airlines 89.40%
8 SAS 89.10%
9 Japan Airlines 88.80%
10 Thai AirAsia 88.70%
11 Finnair 88.60%
12 Alaska Airlines 88.50%
13 Air New Zealand 88.30%
14 easyJet 87.70%
15 All Nippon Airways 87.30%
16 Air Europa 87.10%
16 Lufthansa 87.10%
18 Monarch Airlines 86.90%
19 Aegean Airlines 86.50%
20 Air Berlin 86.40%

Airports’ Performances

For airports, England’s Bristol Airport had the best on-time performance last year (94.4%). OAG places Bristol in the “small” airports category for airports with fewer than 10 million airline seats arriving and departing per year.

Salt Lake City International Airport had the highest on-time performance percentage for a U.S. airport (88.2%) and is in the “medium” category for airports with 10 to 20 million airline seats annually.

U.S. airports did well in the “large” airports category for airports with greater than 20 million airline seats per year, as seven airports in this category are in the U.S. Seattle-Tacoma International Airport ranks third (86.2%) in the large category, and Minneapolis-Saint Paul International Airport, Miami International Airport, Charlotte Douglas International Airport and Atlanta’s Hartsfield-Jackson International Airport also made the list.

Top 10 U.S. Airports On-Time Performance 2014

Rank Airport Average OTP 2014
1 Salt Lake City International Airport 88.20%
2 Seattle-Tacoma International Airport 86.20%
3 Detroit Metropolitan Wayne County Airport 84.50%
3 Minneapolis-Saint Paul International Airport 84.50%
5 Miami International Airport 83.20%
6 Charlotte Douglas International Airport 83.10%
7 Hartsfield-Jackson Atlanta International Airport 82.40%
8 Ronald Reagan Washington National Airport 82.00%
9 Los Angeles International Airport 81.10%
10 Houston George Bush Intercontinental Airport 78.80%

Source: OAG

Download (PDF, 735KB)

Reach new heights in aviation
November 12 in Dallas
See Who's Onboard

Have a confidential tip for Skift? Get in touch

Tags: air baltic, etihad, hawaiian airlines

Photo credit: An airBaltic F50 aircraft on the tarmac at Oulu Airport in Finland. Olli Vainio / Flickr

Up Next

Loading next stories