5 Hospitality Trends We’re Tracking at Skift This Week
Every week we post hundreds of stories across various sectors in travel, connecting the dots across various global trends, and in these weekend posts we highlight the stories that tackle these trends. This one looks at top hospitality trends. For all of our trends roundups, go here.
- Hotels use branded content to reach customers online: Marriott Jumps Into the Content Marketing Game
- Hotel concierges are going mobile: Hotel Concierges Cater to Digital-Savvy Guests by Accepting Text Message Requests
- Photo-based planning gains popularity in travel: Marriott Unveils Pinterest-Style Meeting Planner Portal
- Google delves deeper into the hospitality industry: Google Invests in Digital Innovations for the Hotel Industry
- Luxury and sports brands tap hospitality as marketing opportunity: The California Surfwear Company That Wants to Get Into the Hotel Business
Released This Week: Skift Report: 14 Global Trends That Will Define Travel in 2014
Up Next
Online Travel
Booking Holdings Laid Off 60 Employees at B2B Arm as It Resets Priorities
As Booking Holdings resets its investment priorities in the AI era, its business-to-business services, which Expedia has far outpaced, won't likely be high on the list. What's next?
Airlines
Senators Grill Airline Executives Over Junk Fees
In a hearing that became heated, senators expressed frustration that executives wouldn’t reveal what determines the ancillary fees.
Airlines
Air Canada Toughens Bag and Seat Rules for Basic Economy Travelers
The Canadian flag carrier is doubling down on restrictions for basic economy fares while making modest enhancements to its economy comfort offerings. It's a delicate move that could damage its value proposition.
Tourism
Simpler Visas, Direct Flights: South Africa Ramps Up Efforts to Get Indian Tourists
India is a key source market that South Africa wants to attract. But it will need to work hard to be able to get Indian travelers, who are now getting visa waivers from countries nearby.
Hotels
Hyatt Exec Explains Soft Brand Strategy With Boutique Luxury Hotels
One of Hyatt's many business models is to take indie luxury hotels that pride themselves on being boutique-y, providing them the benefits of Hyatt (distribution! marketing! operational support!) and then downplaying any sign of corporate involvement in the eyes of guests. So far, it's working.