Ryanair Gets Customer Friendly with Relaxed Carry-On Bag Rule
- Dec 07, 2013 6:00 am
After a few quarters of slowed profit growth, outspoken O’Leary is stepping out of the spotlight and the airline is making major changes that will help it compete for business travelers in Europe.
— Samantha Shankman
Ryanair will now allow passengers to bring a second small carry-on bag onboard with them following the relaxing of a rule which stipulated that passengers could only fly with one piece of cabin baggage.
The fee charged to passengers who have already checked-in online but need their boarding pass reprinted at the airport has also been reduced from €70 ($95) to €15 ($20).
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Photo Credit: Ryanair Chief Executive Michael O'Leary gestures during a signing ceremony at the 50th Paris Air Show, at the Le Bourget airport near Paris, June 19, 2013. Pascal Rossignol / Reuters