The Airbnb precursor angered many long-term users when it turned for-profit and did a massive overhaul of its website. Now it's figuring out if millions of users can all agree what sharing looks like when there's big money at stake.
Florian, a 44-year old German man, felt used and taken advantage of by the stranger in his house. For a week, the stranger came and went as if he owned the place, returning late at night and making no time at all for the distraught Florian. Hardly any dialogue or intimacy was shared between the two. Florian, deeply distressed, complained that he and the stranger had “almost no opportunity to eat together or really get to know each other.”
Such are not the ways of CouchSurfing.
The Internet has a history of providing safe havens for new social, economical, and scientific experiments, like Bitcoin or downloadable vaccines. But what happens when they get too big for their boots?
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