Support Skift’s Independent Journalism

More travel professionals get their industry news from Skift’s trusted editors and reporters than any other source.

Airlines that have been trying to balance the needs of the two customer groups [business and leisure travelers] agree that keeping children entertained and fed is crucial to maintaining calm in the cabin.

Protecting business travelers from being disturbed by children is a “fine balance,” according to Terry Daly, divisional senior vice president for service delivery at Emirates. Young travelers are given a backpack with toys, a magazine and other merchandise and the airline’s in-flight entertainment has 30 channels of family programming, he said. The airline also said in a statement, “Emirates’ devotion to keeping kids entertained during flights plays a huge role in protecting the flight experience for everyone on the aircraft.”