This line rings true: "Airlines do lousy jobs being airlines. Why would you think they are good banks?"
Hardly a day goes by when I don’t talk to a business traveler who proudly boasts of the cache of frequent-flier miles he or she has squirreled away. The stash, they tell me, is always “banked” for serial visits to faraway resorts or a retirement fueled by free flights and flights of fancy.
I tell them what I tell you: Spend the miles. Now. Stop “banking” miles for fantasy holidays that may never materialize or a retirement that can’t possibly be filled with flying freebies.
I have a sound bite, one I pull out whenever a radio or television show wants snappy patter about frequency-plan foibles. “Airlines,” I say gravely, “do lousy jobs being airlines. Why would you think they are good banks?”
The Daily Newsletter
Our daily coverage of the global travel industry. Written by editors and analysts from across Skift’s brands.
Have a confidential tip for Skift? Get in touch