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Deutsche Lufthansa, Germany’s biggest airline, canceled hundreds of flights in Frankfurt, Berlin and Munich on Tuesday as cabin crew launched a second round of strikes in a row over pay and conditions.
The strike action follows a walkout on Friday that left 26,000 passengers stranded and caused millions of euros in lost revenues.
“It is difficult for the company to cushion the impact. We cannot just get new flight attendants, and the personnel buffer is limited,” Lufthansa spokesman Klaus Walther said.
While Germany has a track record of mostly harmonious labor relations compared with other major European countries such as France, its airlines and airports have been hit by a string of disputes in recent years as companies battle to cut costs to cope with the rise of low-cost carriers, soaring fuel prices, fast-growing Middle East airlines and an air travel tax.
A strike by Lufthansa pilots in 2010 caused more than 2,800 flight cancellations, and earlier this year a strike by airfield staff at Frankfurt airport also hit Lufthansa’s business.
Trade union UFO, which represents around two thirds of Lufthansa’s 18,000 cabin crew, called for eight hours of strikes in Frankfurt and Berlin and 11 hours in Munich on Tuesday.
Talks between Lufthansa and UFO broke down a week ago, having failed to result in an agreement for 13 months, and have so far not resumed.
The union wants a 5 percent pay increase and guarantees against outsourcing and the use of temporary workers.
Lufthansa, which is slashing costs in a bid to boost its earnings by 1.5 billion euros ($1.9 billion), says it will not improve its offer to raise pay by 3.5 percent in exchange for longer hours.
UFO head Nicoley Baublies threatened the next step could be full-day walkouts by Lufthansa cabin crew across Germany “if this arrogance continues”.
Analysts estimate the strikes could costs about 5-10 million euros a day, but Equinet analyst Jochen Rothenbacher warned that sum could jump to as much as 50 million euros if full-day strikes across Germany shut down all flights.
Lufthansa’s Walther said the airline was mulling legal steps against the union.
At its main hub in Frankfurt alone, Lufthansa expected to cancel about 190 flights on Tuesday, with about half of short- and medium-haul flights affected.
The airline, which normally operates about 1,800 flights per day around the world, also canceled half of long-haul trips due to depart Munich and expects to cancel about a quarter of short-and medium-haul flights.
By mid-morning, Lufthansa had sent 18,000 text messages to customers’ mobile phones to inform them of flight cancellations and delays, and it was supplying stranded passengers at airports with drinks and snacks.
At 0600 EDT Lufthansa shares, which have fallen 17 percent over the past year, were down 1.1 percent at 9.7 euros.
Writing by Harro ten Wolde and Maria Sheahan. Editing by Mark Potter