Today’s Qantas just goes through the motions. The timid annual result announcement is a reflection of the diminishing presence Qantas is playing in the lives of Australians…Where once an airline was highly respected and always the object of choice, Qantas today is increasingly the bane of our lives, unable to provide the services Australians want. Its big foray into social media attracted 60,000 responses, yet the airline has 7 million frequent flyers. An airline shouldn’t need to give 91 reasons to passengers to board a Qantas plane, they should only need one ‘we are the best’ or a variation thereof.
The age of world’s oldest airline is beginning to show.
Greenwashing Goes On in Asia’s Massive Hotel Development
New Whitepaper Reviews the Travel Industry’s Progress on Data-Driven Personalization
Asian Metasearch Reimagines a New Future
American Airlines Pushes Deeper Into Australia With Revamped Qantas Loyalty Partnership
Is Tour Operator Cox & Kings the Next to Fall?