First Free Story (1 of 3)

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Have the airlines gone too far with the extra fees, or are they on to something? Would other industries be wise to follow the airlines’ lead? NYT invited four industry experts to debate the topic: Benét J. Wilson of Aviation Queen; Brett Snyder of The Cranky Flier; Holly Hegeman of; and Anne Morriss of the Concire Leadership Institute. And for such a hot topic, they all almost agree with each other: airlines need this, they need to explain it better to consumers, consumers need to be aware, and that they have choices. End of debate.

Tags: fees