Sharkey's argument is hard to disagree with: People who spend their work life busting their hump for a company need more respect and comfort, even if that costs home office a bit more money.
I have been on a drive lately to encourage business travelers to get out of the back of the plane and move up to the better seats on long flights, even if it costs a little more.
This does not make me a popular fellow with corporate managers who set travel spending policies with a sharp and merciless eye. On the other hand, it does improve my standing (if not my seating) with the airlines, which have been aggressively promoting premium economy seats, which cost more for the extra legroom and better service.
The Daily Newsletter
Our daily coverage of the global travel industry. Written by editors and analysts from across Skift’s brands.
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