Skift Take
Heardable’s $999 report on airlines points to Delta and United as having the best “digital experience,” a ranking sure to raise eyebrows among consumers and rivals such as Virgin America.
First Free Story (1 of 3)
Join Skift ProMore travel executives get their mission-critical industry news from Skift than any other source on the planet.
Tell me moreAlready a member? Sign in here
Many surveys are released throughout the year ranking airlines based on operational performance and customer service. But one company takes another look at the airline industry — the online experience and how the airline performs as a brand.
For the second consecutive year, Delta Air Lines took the top spot in the Heardable benchmark report titled, “Top 10 Airlines in North America.”
