Skift Take

They bugged their IT departments to let them bring iPhones, now they're bugging in-house travel teams to let them do what they want on the road, too.

The children of the baby-boom generation are the first generation that never knew life before the Internet. And because they are a growing portion of the work force, the companies that employ them, as well as the hotels, airlines and other travel-related businesses that serve them, are having to change the way they talk to them, work with them and sell to them.

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