Southwest and JetBlue continue to top customer satisfaction rankings

- Jun 19, 2012 10:49 am

Skift Take

Besides not being legacy carriers, one trait the two airlines share is their reluctance to impose fees on at least one checked bag.

— Skift

Hotel Trends – @hoteltrends
American Customer Satisfaction Index – Southwest, Starbucks & UPS Stumble; JetBlue Makes Strong D… http://t.co/fbsI1ca1 – Hotel Trends

Tags: jetblue, southwest airlines

Up Next

New Insights Deck: Decoding Intelligent Sales – The Key to Winning Group Business in 2020

Airlines

Danielle Hyams, Skift

JetBlue Readies for Battle Over Boston and 3 Other Top Aviation Stories This Week

3 days

Aruba’s ‘Election Disconnection’ Experience Showcases the Demand for Personalized Wellness Getaways

2 weeks

Airlines

Danielle Hyams, Skift

AirAsia CEO Sidelined During Bribery Probe and 9 Other Top Aviation Stories This Week

3 weeks

Airlines

Madhu Unnikrishnan, Skift

JetBlue CEO Warns Flight Shaming Is Coming to the U.S.

1 month

Airlines

Brian Sumers, Skift

Southwest Learns to Adapt to 737 Max ‘Crisis’

1 month

Southwest and JetBlue continue to top customer satisfaction rankings

Serious about airlines? Subscribe to Skift Airline Weekly to get the strongest business insights in the world of commercial aviation

Up Next

New Insights Deck: Decoding Intelligent Sales – The Key to Winning Group Business in 2020

JetBlue Readies for Battle Over Boston and 3 Other Top Aviation Stories This Week

Aruba’s ‘Election Disconnection’ Experience Showcases the Demand for Personalized Wellness Getaways

AirAsia CEO Sidelined During Bribery Probe and 9 Other Top Aviation Stories This Week

JetBlue CEO Warns Flight Shaming Is Coming to the U.S.

Southwest Learns to Adapt to 737 Max ‘Crisis’