Southwest and JetBlue continue to top customer satisfaction rankings

- Jun 19, 2012 10:49 am

Skift Take

Besides not being legacy carriers, one trait the two airlines share is their reluctance to impose fees on at least one checked bag.

— Skift

Hotel Trends – @hoteltrends
American Customer Satisfaction Index – Southwest, Starbucks & UPS Stumble; JetBlue Makes Strong D… http://t.co/fbsI1ca1 – Hotel Trends

Tags: jetblue, southwest airlines

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Southwest and JetBlue continue to top customer satisfaction rankings

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Up Next

New Skift Report: How Planners and Properties Are Making Events More Sustainable Than Ever

Why JetBlue Is Happy to See the Summer End

How Airlines Are (Finally) Stepping Up Their Loyalty Programs with Big Data

U.S. Airlines Prioritize Some Flights Over Others When Summer Storms Hit

Did an Aggressive United Push Southwest Out of Newark Hub?

Southwest Air’s Paint Guru Keeps 750 Airplanes Looking Sharp