The difference between airlines that understand social media and those that don’t

- Jun 06, 2012 1:43 pm

Skift Take

It’s not rocket science: When airlines empower their employees to connect like real people on social media, customers like it and begin trusting them.

— Skift

This post was generated by Dashter

Darren Booth – @FrequentlyFlyin
Some airlines understand the power of social media, some don’t http://t.co/38Nhon9q #airline #SM

Tags: social media, twitter

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