Skift Take
From bad internet to dirty apartments, Airbnb’s problems may not differ widely from other accommodation providers, but the peer-to-peer nature of the service carries with it greater expectations.
Airbnb has come a long way since last August’s PR disaster, when a blogger returned home to find her apartment trashed and unleashed a flood of horror stories. But there’s very little they can do to head off the occasional nightmare, as evidenced by a Quora thread that hit Hacker News this morning.
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