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Our recent experience on Virgin America’s inaugural Los Angeles-Philadelphia service wasn’t just about schmoozing with celebs, downing free cocktails and playing It’s Always Sunny in Philadelphia trivia.

Somewhere around Kansas, we sat down with Virgin America President and CEO David Cush to chat about the airline’s recent website meltdown, their reputation for raucous route launches and how many people really use in-flight WiFi.

Tags: in-flight