Skift Take

Even the airlines are upset at how the row between Heathrow operator BAA and immigration is resulting in irate fliers and terrible PR.

Twelve weeks before the Olympics begin—and bring with them a further surge through the arrivals halls—it seems Britain’s border agency, UKBA, is struggling to cope with the number of passengers landing at peak times at Britain’s biggest airport. People are regularly waiting up to two hours to pass through immigration.

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Tags: olympics

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