Every time a company goes through bankruptcy court or gets involved in merger talks, it’s disappointing to see who does not have a seat at the negotiating table … As the parties bickered, I kept coming back to this question as a longtime American customer with plenty of skin in this game: Why is there no customers’ committee?
Because of its market-leading AAdvantage miles program, American has a solid base of committed customers. For everyone’s benefit they need to be given a seat at the negotiating table.
JetBlue Is Betting New London Routes Will Boost Credit Card Revenue
New Research: The Evolution of Online Hotel Distribution in Europe
United-Chase Rift Creates Opportunities for Other Credit Card Partnerships
United Airlines Plays Hardball With Expedia and JPMorgan Chase
Delta Expects to Make $7 Billion From Its Amex Credit Card Relationship by 2023. But How?