Building the TSA from scratch in the months following 9/11 seemed an insurmountable task, unrivaled in both scope and size. In Permanent Emergency, former TSA administrator Kip Hawley vividly reconstructs the breakneck pace at which this gargantuan security agency came about and how it came to be an institutional [mess].
The former TSA chief is busy pushing his new book with TV appearances, newspaper interviews, and chats with anyone who will listen. Will the decision-makers finally decide to tune in?
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