They assumed that just because they booked their round-trip tickets to and from Cancun two months ahead of their vacation and had an itinerary and confirmation numbers, they had an actual reservation. Maybe they did at one point.
Airline-Owned SITA Seeks to Ride a Software Boom to Lift Sales
Executive Q&A: Susanne Hatje of Mandarin Oriental, New York
Thomas Cook Collapses, Ending 178-Year Reign in the Travel Business
Virgin Atlantic’s Really Big Expansion Plans and 7 Other Aviation Trends This Week
North America & Caribbean
Outdoor Recreation Proves Important Moneymaker for These U.S. States