As you and your loved ones head out for spring break, there is a safety gadget you are probably holding, even as you get on the plane or drive in your car: your smart phone.
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5 Ways Travel Brands Can Use Messaging to Strengthen Customer Service — and Why It Matters Now
The coronavirus pandemic has shown that building a strong chat and messaging infrastructure has never been more vital to companies that want to provide the best customer support experience possible.
Facebook + Skift | 1 year ago
Travel Marketing Across Generations in 2020: Reaching Gen Z, Gen X, Millennials, and Baby Boomers
Travel marketers should already be thinking about creating successful strategies for the year ahead. Being aware of what Gen Z, millennials, Gen X, and baby boomers want from their travels is key to making a strong impression in 2020.
Expedia Group Media Solutions + Skift | 2 years ago
Americans Won’t Ditch Phones on Vacation Despite Travel Industry’s Digital Detox Push
Travel is more accessible today than ever before because of mobile devices and the travel industry knows this. We don't see anything wrong with nudging travelers to look up from their devices every now and then, but promoting a device-free vacation reads a little tone-deaf in 2018.
Dan Peltier, Skift | 3 years ago