In 2011, U.S. airlines posted record-low rates for mishandled baggage and bumped passengers and the best-ever fourth-quarter on-time arrival percentage, government and industry officials said.

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Ask Skift Is the AI Chatbot for the Travel Industry

Go deeper into the business of travel with Skift’s new AI chatbot.

Ask Skift Your Questions

Skift

February 16th, 2012 at 12:08 AM EST

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