Articles tagged “vouchers”

Short-Term Rentals

Vacasa Could Get Boost From Home Sales Softness

If they can't sell their homes, vacation rental owners tend to stay with their property managers. Making the proverbial lemonade out of lemons.

Vacasa Could Get Boost From Home Sales Softness

Short-Term Rentals

Vacasa Is On Top Now But Competition Is Coming

It isn't that Vacasa has no competition in North America in vacation rental management, but there isn't a strong challenger at the moment after Vacasa bought out its strongest competitors over the last two years. In such a hot market, look for that void to get filled pronto.

Coronavirus

U.S. Department of Transportation Is Still Investigating 18 Carriers Over Ticket Refund Complaints

It's still new territory, dealing with the financial fallout of mass government-imposed travel restrictions, and airline bankruptcies thrown into the mix. This will take years.

U.S. Department of Transportation Is Still Investigating 18 Carriers Over Ticket Refund Complaints

Airlines

British Airways and Ryanair Under Investigation for Failing to Provide Refunds During Lockdowns

The concept isn't radical, although it is controversial: If the government won't allow passengers to fly because of Covid lockdowns, then they should be entitled to refunds. Look for the UK competition authority to spank the two airlines on this one.

British Airways and Ryanair Under Investigation for Failing to Provide Refunds During Lockdowns

Online Travel

Does Booking Have What It Takes to Compete Against Airbnb?

Booking.com clearly operates in Airbnb's shadow in short-term rentals. Although long-term stays are currently a hot commodity, Booking.com is tardy in enabling such capabilities. That's a fitting symbol for the current state of play.

Does Booking Have What It Takes to Compete Against Airbnb?

Airlines

Alaska Airlines Owes Nearly $600 Million in Credits to Travelers That Could Hurt a Recovery

Several airlines have extended the length of time passengers have to use travel credits. Are they trying to be nice? Or are they trying to make sure passengers use credits over time, and not all at once?

Alaska Airlines Owes Nearly $600 Million in Credits to Travelers That Could Hurt a Recovery

Airlines

Southwest Airlines is about to pick up a $29 million drink tab for passengers

A few passengers actually read the fine print on the vouchers, which in 2010 the airline abruptly announced were only redeemable on the day they were given out, effectively voiding nearly 6 million vouchers.

Southwest Airlines is about to pick up a $29 million drink tab for passengers

Hotels

Travelzoo goes shopping for hotel booking site to buy as its voucher business stalls

Critics always claimed that the voucher business was built on a house of cards, and now Travelzoo is admitting that the house is falling.