Articles tagged “room service”

Online Travel

Trivago Looks to Take Share From Google If Regulators Step In

Trivago's expectation that it could benefit from the EU chomping down on Google Travel during 2022 is very much an open question. Beyond the fines levied and outside of travel, Google has managed to maneuver its way around regulatory crackdowns to a large degree.

Trivago Looks to Take Share From Google If Regulators Step In

Hotels

Why Grubhub Took Over Room Service at Resorts World Las Vegas

Expect more attempts by tech companies to become outsourced vendors for hospitality companies. Resorts want to manage their labor costs tightly during the pandemic.

Why Grubhub Took Over Room Service at Resorts World Las Vegas

Hotels

Hyatt Centric Turns to GrubHub to Help Reinvent Room Service

At the outset, there's not much difference between this pilot and ordering GrubHub from your phone or computer as you normally would at home. However, if Hyatt Centric can make the program more seamless and integrate it into part of the hotel food-and-beverage experience, this pilot could point to the future of hotel room service.

Hyatt Centric Turns to GrubHub to Help Reinvent Room Service

Hotels

Aloft Tries to Speak Millennial With New Emoji Room Service Ordering

Aloft Tries to Speak Millennial With New Emoji Room Service Ordering

Hotels

Room Service Isn’t Dead, It’s Just Evolving Says Hilton CEO

Room service should be banned unless it is for my hotel room at 1 a.m. and I'm starving. Bring it on.

Room Service Isn’t Dead, It’s Just Evolving Says Hilton CEO

Hotels

The Hotel Smartphone App Will Control Room Service and Everything Else

Soon the question won't be whether your hotel has a connected app -- it'll be how good your hotel's app is.

The Hotel Smartphone App Will Control Room Service and Everything Else

Hotels

This App Is Like a Remote Control for Your Hotel’s Concierge

Hotels are starting to cater to guests who are more accustomed to ordering services on apps than in person. The complete hotel experience from check-in to check-out is on track to become more high-tech in coming years.

This App Is Like a Remote Control for Your Hotel’s Concierge

Hotels

How Towel Art Adds a Personal Touch to Hotel Rooms

This is one hotel amenity you can't outsource to technology.

How Towel Art Adds a Personal Touch to Hotel Rooms

Hotels

The Hotel Concierge of the Future May Be Customer Service Via Smartphone

The hospitality industry is a hotbed for tech startups and Neon is win-win in that it provides a customer-facing service while giving hotel managers a way to track guests' needs and employee performance.

The Hotel Concierge of the Future May Be Customer Service Via Smartphone

Hotels

New York Hilton Midtown Brings Back Room Service In Paper Bags

The limited-service concept is designed to reduce overhead at hotels such as New York Hilton Midtown, but it will only work if Herb and other guests don't tire of dealing with the midnight munchies, and decide to reserve rooms elsewhere on their next visit.

New York Hilton Midtown Brings Back Room Service In Paper Bags