Expedia News

Roamie became a victim of test-and learn. Expedia found that a chatbot that's an end-to end solution isn't practical for now — but it might be in the future.

Expedia isn't reinventing the OTA. It's stretching the definition — upstream into inspiration, downstream into day-of-travel — so booking becomes one stop in a longer relationship.

Expedia's outgoing chief financial officer said during its most recent earnings call that investments in its B2B unit could pressure margins near term. First Tiqets, and now CarTrawler, could be the investments he had in mind.

The extreme daytripping debate has raised fresh concerns about the climate impacts of an industry that largely says it is committed to responsible tourism and reducing emissions.

Both Airbnb and Uber have massive audiences. At first glance, expanding their travel offerings looks like an opportunity there for the taking. They will both need to prove it.

It looks like Expedia is on an acquisitions run, but this time it's focused on B2B.

In her seven years heading Expedia B2B before becoming CEO in 2024, you can imagine Ariane Gorin feeling that the unit had so much unrealized potential. While Booking Holdings might be the much larger business, Gorin is trying to show that Expedia B2B is the secret sauce.

Is Expedia reverting to the deal appetite it displayed in 2015 when it acquired Travelocity, Orbitz and Homeaway? After acquiring Tiqets in February, Expedia could be looking to make another B2B move.

Expedia was the company that acquired Tiqets. Airbnb didn't buy the experiences brand, but seems to have made a solid return on its Tiqets investment when it cashed out.

Expedia’s B2B engine is proving the partner model works. The catch: It is still the smaller business, and AI is not yet big enough to change that.