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Hotels
Frontline Performance Group understands that to achieve its ambitious goals, it will need a market as vast as India.
Peden Doma Bhutia | 4 weeks ago
Tourism
Travel companies — especially destination marketing organizations — need to heed lessons from the innovative approach at Dolly Parton's Dollywood on how to make employees feel valued. That's critical in attracting workers back to an industry still plagued by labor shortages.
Matt Stiker, Capital M Marketing | 1 year ago
Hotels realize that thoroughly addressing their employees' mental health not only helps them retain staff, but goes a long way in cultivating a happy workforce more likely to improve the guest experience.
Carley Thornell | 1 year ago
Travel Technology
Guest and employee expectations have changed since the Covid-19 pandemic. Fortunately, an “experience ecosystem” that incorporates both can help hospitality companies meet the needs of a new reality and gain a competitive advantage.
Cognizant + Skift | 2 years ago
Airlines
Delta hasn't offered raises in two years so this decision is long overdue — and most probably necessary when the labor market is so tight. It doesn't hurt that the least unionized major airline in the U.S. can do this without protracted tussles with labor leaders.
Aishwarya Nair and David Shepardson, Reuters | 2 years ago
With airline and hospitality industries set for a strong recovery in 2022, the smartest companies are positioning themselves to attract a pool of global talent in an ever more competitive environment, embracing the opportunities and challenges that come along with it.
Boston Consulting Group + Skift | 2 years ago
Coronavirus
Marriott has been in the vacation rental business for nearly two years, and few see it as a threat to the likes of Airbnb and Vrbo. Recent recruitment efforts for new listings and employees show the fledgling division is on track to be an integral part of future revenues for the world's largest hotel company.
Dennis Schaal and Cameron Sperance, Skift | 3 years ago
Online Travel
Expedia Group Chairman Barry Diller flew to Seattle to rally the troops. His message to all the employees around the world was, in essence, the sun will rise tomorrow at the travel giant. Impatient investors aren't quite as sure.
Dennis Schaal, Skift | 4 years ago
U.S. hotel companies are facing a shortage of construction workers just as they are building new brands and properties. The result: delayed projects and higher costs. The industry will have to get more aggressive to recruit workers if it plans to keep the momentum going on its expansion plans.
Nancy Trejos, Skift | 4 years ago
The hospitality industry in particular has struggled with recruiting and retaining workers over the last few years, as unemployment rates have dropped and tighter restrictions on immigration and work visas have been enforced. But there are a few things companies can do to develop a strong workforce.
FPG + Skift | 5 years ago
