Articles tagged “booking”

Skift Research

The Past, Present and Future of Online Travel

The golden era of Booking and Expedia is facing challenges of slowing growth and increased competition, prompting a fierce battle for market share through innovation and expansion efforts amid a changing landscape.

The Past, Present and Future of Online Travel

Airlines

Indian Travelers Still Prefer Direct Booking: India Report

Travelers showing a continued openness to book directly with hotels is a great practice of paying for what you see.

Indian Travelers Still Prefer Direct Booking: India Report

Online Travel

Viator, GetYourGuide, and Klook Push for Day Tour Dominance: 2024 Outlook

Lots of talk about profitability but very little intention of going public. These are the emerging trends we're keeping an eye on for these three key tours and activities online platforms.

Viator, GetYourGuide, and Klook Push for Day Tour Dominance: 2024 Outlook
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Online Travel

Supercharging Digital Transformation for Travel Agencies and Professionals

For travel agencies to navigate the next evolution of business-to-business travel booking, they need a forward-thinking technology partner that knows how to balance digital innovation with human expertise — especially in an industry known for its resistance to change.

Supercharging Digital Transformation for Travel Agencies and Professionals

Online Travel

Booking vs. Google in Travel AI

No one truly knows how generative AI will shake up the travel industry. Will Google stick with advertising instead of booking? Meanwhile, Booking feels it has advantages as a booking site.

Booking vs. Google in Travel AI

Hotels

Cricket World Cup Frenzy: Hotel Prices Hit $3,000 Before India-Aussie Final

Think of it as game and you may not understand the frenzy, but then again cricket is an emotion in India!

Cricket World Cup Frenzy: Hotel Prices Hit $3,000 Before India-Aussie Final

Hotels

Europe’s Independent Hotels Lag U.S. Brands on Google Hotels: New Skift Research

Smaller independent hotels in Europe, lacking the marketing budgets and tech capabilities of branded counterparts in the U.S., are more inclined to rely on online travel agencies for distribution rather than their own sites.

Europe’s Independent Hotels Lag U.S. Brands on Google Hotels: New Skift Research
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Airlines

Skift Aviation Forum Video: Reimagining the Modern Retailing Experience

In this video from Skift Aviation Forum 2023, we hear from Kartik Yellepeddi, vice president of product and offer and order at FLYR, and Mike Melton, principal architect at Google Cloud, about the challenges, gaps, and opportunities in implementing artificial intelligence (AI) for the airline industry, including the need for data, technology integration, and talent.

Skift Aviation Forum Video: Reimagining the Modern Retailing Experience
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Travel Booking

A Personalized Approach to Customer Satisfaction and Traveler Loyalty

Incorporating travel insurance into the booking path can offer a deeper understanding of each individual journey. This gives brands the opportunity to create more personalized approaches, potentially unlocking loyalty from a much broader range of customers.

A Personalized Approach to Customer Satisfaction and Traveler Loyalty

Hotels

Google Reshapes Hotel Distribution: 3 Key Insights

Google is constantly tweaking its hotels platform and we see its latest iteration contributing directly to the democratization of the online travel industry.

Google Reshapes Hotel Distribution: 3 Key Insights