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Did American or U.S. Airways lose more passengers’ bags in 2012?
TransportEverybody’s looking at how American and U.S. Airways‘ stack up in comparison to one another to see what strengths each airline brings in a potential merger whether it be on-time arrivals, leadership, or livery design. The good news is that the two airlines had a similar number of mishandled baggage reports filed for them in [...]
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Delta apologizes again, this time for passenger’s broken guitar
TransportGuitar-maker Gibson has stepped in to replace a $10,000 vintage guitar that was reported destroyed by Delta Air Lines cargo handlers last month. Dave Schneider, lead singer for hockey-themed Connecticut band the Zambonis and lead guitarist for The LeeVees, a Jewish band, discovered his 1963 Gibson ES-335 TD irreparably damaged after a Delta flight from [...]
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How airline crews service the plane between flights
TransportIf you are heading home after Thanksgiving still groggy from L-tryptophan and an early morning Black Friday shopping spree, you’re counting on a team of airline workers you might never see to get your plane out safely and on time. “I think the pit crew analogy is actually a really good analogy,” explains Stephanie Buchanan, [...]
