Articles tagged “automation”

Business Travel

Corp Travel Agencies Reboot Bots in Light of Labor Crisis

There’s a distinct whiff of nostalgia drifting through the swaying palm trees in San Diego, as corporate travel agencies plug chatbots at the Global Business Travel Association’s annual convention.

Matthew Parsons | 2 years ago

Corp Travel Agencies Reboot Bots in Light of Labor Crisis

Online Travel

The Great Merging and Other Top Stories This Week

In Skift's top stories this week, Skift founder and CEO Rafat Ali writes about the blending of work, travel, and personal lives, Ghana's decision to use celebrities to promote tourism emerges as problematic, and the labor shortage in hospitality enhances the need for robots in hotels.

Mary Ann Ha | 2 years ago

The Great Merging and Other Top Stories This Week

EventMB

How Automation Is the Key to Making Money for Virtual and Hybrid Events

The final part of our four-part series of recordings from the Event Innovation Lab™ at IMEX America focuses on the challenges around monetization of virtual and hybrid events. Get a fresh and somewhat contrarian take on how to generate revenue from online event experiences. 

2 years ago
How Automation Is the Key to Making Money for Virtual and Hybrid Events

Online Travel

Travel Megatrends 2025: The Robots That Are Accelerating Automation

The pace and extent of computerization varied in 2025. In countries that permitted it, some corporations automated their employees out of jobs without much hesitation. Workers needed to hone new skills as artificial intelligence threatened their livelihoods while others firms invested in retraining their staffs.

Sean O'Neill, Skift | 3 years ago

Travel Megatrends 2025: The Robots That Are Accelerating Automation

Online Travel

Travel Industry to Switch On More Automated Processes to Cope With Reduced Staffing

Forget animatronic robots. But software that replaces repetitive tasks that white-collar workers do in back-offices, tracking devices that can alert when hand sanitizers are empty, and mobility scooters that drive themselves are some of the examples of automation that may be worthwhile.

Sean O'Neill, Skift | 4 years ago

Travel Industry to Switch On More Automated Processes to Cope With Reduced Staffing

Coronavirus

Contactless Tech Promises to Be Travel’s Next Big Thing: What’s Real and What’s Hype?

Low-touch is the new high-touch in travel. Companies may rapidly adopt some kinds of contactless systems in response to the pandemic. But which ones?

Sean O'Neill, Skift | 4 years ago

Contactless Tech Promises to Be Travel’s Next Big Thing: What’s Real and What’s Hype?

Coronavirus

Asia’s Hotels Warming Up to Automation Thanks to Growing Social Distancing Norms

Raising productivity and easing a manpower crunch had been the original triggers behind the deployment of service robots and contactless technology in Asia’s hospitality sector, but the coronavirus pandemic will catalyze the automation trends already on the horizon.

Xinyi Liang-Pholsena, Skift | 4 years ago

Asia’s Hotels Warming Up to Automation Thanks to Growing Social Distancing Norms

Coronavirus

Airport Automation to Speed Up for a Crisis Rebound With Less Human Contact

Sanitizing robots. Amazon's touchless checkouts for airport stores. Contactless dining. Airports had already been embracing automation, but the crisis may accelerate the pace of change.

Sean O'Neill, Skift | 4 years ago

Airport Automation to Speed Up for a Crisis Rebound With Less Human Contact
Free Read

Airlines

Four Ways Tech Can Optimize Airline Operations and Improve Customer Satisfaction

The best airline solutions lie at the intersection of data, people, and technology that makes sense of the data and connects the people.

IBM + Skift | 5 years ago

Four Ways Tech Can Optimize Airline Operations and Improve Customer Satisfaction

Online Travel

Skift Global Forum Video: Beyond Automation – Understanding AI’s True Power in Travel Marketing

Artificial intelligence was a hot topic at this year’s Skift Global Forum in New York. In this video recap from the event, we learn about the true power of AI in the travel industry, which will pail machine-powered automation with smart insights to create more meaningful relationships with customers.

Skift | 5 years ago

Skift Global Forum Video: Beyond Automation – Understanding AI’s True Power in Travel Marketing